Admissions Assistant

Pleasant Lake Villa • Parma, OH

6d

About The Position

The Admissions Coordinator manages the admissions lifecycle for new residents, from initial inquiry through welcome and orientation. The role evaluates referrals to determine whether residents’ needs align with the facility’s medical, clinical, and financial criteria; tracks inquiries and referrals weekly; and maintains the facility’s waiting list. The coordinator builds relationships with referral sources and represents the facility to prospective residents and families. They support residents and families throughout admission, welcome new residents, and provide initial orientation. The role also ensures required forms and documentation are completed accurately and on time in accordance with applicable laws, regulations, and facility guidelines.

Pleasant Lake Villa describes itself as a community-rooted care provider guided by the mission “Our Family Caring for Yours.” It offers a supportive, respectful, and growth-oriented environment and opportunities to develop a career across skilled nursing, assisted living, rehabilitation, long-term care, and hospice. The facility also highlights full-time nurse practitioner support, interdisciplinary collaboration, continuous learning, and support for employees’ overall well-being. It is an equal opportunity employer.

Requirements

• At least one year of experience in a health care setting.
• Strong computer skills.
• Exceptional customer service skills.
• A compassionate approach to resident care and family support.

Nice To Haves

• Experience in marketing, admissions, and sales.
• Experience with PointClickCare.
• Experience with Microsoft Office.

Responsibilities

• Evaluate admission referrals from hospitals, agencies, and other sources against the facility’s medical, clinical, and financial criteria.
• Track inquiries and referrals weekly and maintain the facility’s waiting list.
• Build and maintain referral relationships with hospital case managers, social workers, and community agencies.
• Represent the facility by providing tours to prospective residents and their families.
• Support residents and family members throughout the admissions process.
• Welcome new residents and provide their initial orientation.
• Ensure required forms and documentation are completed accurately and on time in accordance with laws, regulations, and facility guidelines.

Benefits

• Opportunities to grow a career in skilled nursing, assisted living, rehabilitation, long-term care, and hospice.
• Full-time nurse practitioner support and interdisciplinary collaboration.
• A supportive, respectful, and growth-oriented workplace that encourages continuous learning.
• Support for employees’ physical, emotional, social, and intellectual well-being.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed