BUSINESS OFFICE - ADMISSIONS CLERK

MOUNTAIN VIEW HOSPITAL LLC • Idaho Falls, ID

9d • Onsite

About The Position

Mountain View Hospital is seeking a part-time Admissions Clerk for its main campus in Idaho Falls, Idaho. The role arranges efficient, orderly admissions for inpatients and for people receiving hospital-based outpatient testing or procedures. The clerk interviews patients or their representatives, collects and accurately enters required information into the hospital computer system, and informs patients about hospital policies and procedures. The position also distributes information to ancillary departments and is expected to maintain a quarterly admissions accuracy rate of at least 95%.

Mountain View Hospital and its 29 affiliate clinics serve the Snake River Valley, from Pocatello to Rexburg, with services including wound care, urgent care, oncology, neurology, physical therapy, speech therapy, a Level III NICU, robotic surgery, and rural health care. The organization describes its work environment as mission-driven, people-centric, and supportive.

Requirements

• High school diploma or GED preferred.
• One to three months of related experience and/or training, or an equivalent combination of education and experience.
• Ability to use a hospital information system and operate basic computer functions and software.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers and/or employees of the organization.

Responsibilities

• Pre-register and register patients for scheduled admissions, emergency visits, and outpatient procedures; obtain or verify demographics, physician, emergency contact, and insurance information.
• Obtain and accurately enter insurance information, run eligibility checks, and maintain working knowledge of in-network and out-of-network insurance, primary and secondary coverage, eligibility requirements, and insurance types.
• Scan patient orders, advance directives, identification cards, and other documents as needed, and participate in required department scanning submitted by other disciplines.
• Obtain signatures on applicable consent forms, including Conditions of Admission, and initiate the Advance Directive process; notify patients of available programs as appropriate.
• Communicate clearly with managers, supervisors, team leads, nurse managers, coworkers, patients, families, and physicians; hand off incomplete registrations, unattained consents, and unfinished tasks to the next shift.
• Receive patient payments, post them, and prepare daily cash receipts reports; maintain required department records, reports, and files.
• Collect and record payments when prior arrangements have been made or a copayment is required, including obtaining signatures for payment arrangements and automatic payments.
• Know hospital policies and services, understand Admissions processes and services, and know where to find education and resources.
• Maintain a quarterly accuracy rate of at least 95% on admissions.

Benefits

• Medical, dental, and vision insurance, subject to eligibility based on employment classification.
• Paid time off for vacation, holidays, and sick days, and medical paid time off, subject to eligibility based on employment classification.
• Retirement plans, including a 401(k) with up to a 6% match, subject to eligibility based on employment classification.
• Earned quarterly bonus program, subject to eligibility based on employment classification.
• Education reimbursement program, subject to eligibility based on employment classification.
• Discounts for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital, subject to eligibility based on employment classification.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED