Admissions Clerk

Compass Surgical PartnersSomers Point, NJ
$18 - $22Onsite

About The Position

The Admissions Clerk supports a seamless perioperative experience by coordinating patient registration and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment. Will cross train with surgical scheduling.

Requirements

  • High school diploma or GED required
  • Strong organizational, multitasking, and communication skills
  • Ability to manage competing priorities in a fast-paced healthcare environment
  • Proficiency with Microsoft Windows–based systems and scheduling/registration platforms

Nice To Haves

  • healthcare patient experience preferred

Responsibilities

  • Register patients accurately by verifying demographics, insurance coverage, benefits, prior authorizations, and required documentation to ensure scheduling and billing accuracy.
  • Review scheduling, referral, and insurance information; verify eligibility through Clariti, payer portals, and other verification resources; and determine authorization requirements for scheduled services.
  • Conduct authorization research and validation through payer and utilization management platforms, including eviCore, TurningPoint, Availity, PEAR, and other applicable systems.
  • Communicate with referring offices, patients, physicians, and staff to obtain missing information, secure required authorizations, resolve discrepancies, and coordinate patient care.
  • Review and validate authorization approvals, effective and expiration dates, and authorized CPT and ICD-10 codes to ensure compliance with payer requirements.
  • Document insurance verification, authorization status, and patient information in scheduling, registration, and electronic medical record systems.
  • Collect copayments, maintain patient records, and ensure confidentiality in accordance with organizational policies and regulatory requirements.
  • Greet patients and visitors, answer and direct telephone calls, respond to inquiries, and coordinate front desk operations to support efficient workflow and customer service.
  • Perform clerical and administrative duties, including record maintenance, supply management, quality improvement, safety initiatives, and upkeep of reception and patient service areas.
  • Maintain current knowledge of insurance verification, authorization processes, and payer-specific requirements while performing other duties as assigned.
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