Admissions Lead Clerk

Moab Regional Hospital • Moab, UT

10h • $24 - $34 • Onsite

About The Position

As our Admissions Lead overseeing Urgent Care and Emergency Department admissions teams, you'll ensure every patient receives top-notch care. Partnering closely with the Patient Access Coordinator, you'll drive daily operations, build a rockstar team through recruitment and training, and foster seamless collaboration across the hospital. Your focus? Creating a patient-centric environment while maintaining flawless accuracy in patient information.

Requirements

• High School graduate, or equivalent experience, required.
• Intermediate computer skills; working knowledge of Microsoft Word/Excel/Outlook, required.
• 1-2 years of experience in a hospital outpatient setting preferred, or related experience and/or training or equivalent combination of education and experience.

Nice To Haves

• Prior supervisory experience is strongly preferred.
• Familiarity with electronic medical records software, preferred.
• Medical terminology combination of education and/or experience, preferred.
• Admitting, insurance eligibility and verification knowledge, preferred.

Responsibilities

• Oversee daily operations: Manage the workflow and staff in the Urgent Care (UC) and Emergency Department (ED) registration areas.
• Team management: Supervise, train, and coach registration staff.
• Policy development: Create and maintain procedures and policies for the registration process.
• Quality assurance: Monitor and improve registration accuracy, efficiency, and patient satisfaction.
• Financial performance: Contribute to revenue goals while maintaining patient care standards.
• Staffing: Assist with hiring, scheduling, and payroll.
• Patient experience: Promote a positive patient experience through effective communication and teamwork.
• Compliance: Ensure adherence to HIPAA, OSHA, CMS, and other regulations.
• Problem-solving: Handle complex issues and complaints.
• Flexibility: Adapt to changing priorities and work under pressure.
• Reliability: On-time, regular attendance is essential for this position.

Benefits

• Health Insurance
• Mental health coverage for entire family
• Retirement 403b
• Paid time off
• Collaborative and supportive workplace
• Professional growth opportunities including continuing education, trainings, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED