About The Position
The Admissions Assistant supports the Admissions Coordinator and works with interdisciplinary teams to help ensure a smooth, welcoming, and efficient admissions process for new residents and their families. The role serves as a point of contact for prospective residents, families, hospitals, and referral sources, and helps coordinate admissions, documentation, insurance verification, tours, and transfer information. The position has no supervisory requirements.
Requirements
- Prior experience in admissions, healthcare, or a long-term care setting is strongly preferred.
- Knowledge of Medicare, Medicaid, and insurance verification processes.
- Excellent communication, interpersonal, and customer service skills.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office and electronic health record (EHR) systems.
- Ability to handle sensitive information with confidentiality and professionalism.
Responsibilities
- Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
- Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
- Maintain accurate, up-to-date records in accordance with federal, state, and facility regulations.
- Assist with insurance verifications, authorizations, and financial eligibility processes.
- Provide facility tours and information to prospective residents and their families.
- Collaborate with nursing, social services, and administrative staff to support a seamless admission experience.
- Prepare and distribute admission packets and required documentation.
- Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
- Support marketing and outreach efforts as needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
