Admissions Assistant

PACS

6d • $20 - $30 • Onsite

About The Position

The Admissions Assistant supports the admissions team in providing a welcoming, seamless experience for residents and their families. Working closely with the Admissions Coordinator and interdisciplinary team, this role coordinates admissions, assists with insurance verification, and ensures required documentation is completed accurately and efficiently. The position also supports communication with prospective residents, families, hospitals, and referral sources, as well as census development, marketing, and community outreach as needed.

Requirements

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams.
• Ability to maintain professionalism and confidentiality.

Nice To Haves

• Previous experience in admissions, healthcare, skilled nursing, long-term care, or a related healthcare setting.
• Knowledge of Medicare, Medicaid, managed care, and insurance verification processes.
• Experience with Electronic Health Record (EHR) systems.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule admissions, including pre-admission assessments and required documentation.
• Maintain accurate resident records in compliance with federal, state, and facility regulations.
• Assist with insurance verification, prior authorizations, and financial eligibility processes.
• Conduct facility tours for prospective residents and families.
• Prepare and distribute admission packets and related paperwork.
• Collaborate with nursing, social services, therapy, and administrative teams to support a smooth admission process.
• Follow up with hospitals, physicians, case managers, and referral sources to obtain and exchange required information.
• Support census development, marketing initiatives, and community outreach efforts as needed.
• Maintain strict confidentiality and comply with HIPAA regulations.
• Perform other duties as assigned.

Benefits

• Competitive compensation.
• Medical, dental, and vision insurance.
• Paid time off and holidays.
• Retirement plan options.
• Career growth and advancement opportunities.
• Supportive team-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED