School of Pharmacy: Admissions and Student Outreach Coordinator

South College•Knoxville, TN

10d

About The Position

The Admissions and Student Outreach Coordinator supports the School of Pharmacy’s enrollment, recruitment, admissions, and student engagement efforts. The role serves as a primary contact for prospective students and coordinates admissions operations, recruitment initiatives, pathway programs, and student support activities to promote enrollment growth and student success. The coordinator manages applicant records and admissions processes from inquiry through matriculation; coordinates applicant communications, interviews, admissions documentation, and transcript verification; maintains compliance with admissions policies and accreditation standards; and prepares admissions reports, metrics, and assessment data. The position also implements recruitment strategies, represents the School of Pharmacy at events and outreach activities, builds relationships with prospective students and partners, and coordinates recruitment communications, marketing, and social media engagement. Additional responsibilities include supporting pathway and InterCAS recruitment and admissions, advising prospective students about admissions pathways and program opportunities, coordinating Student Ambassador and Peer Mentor programs, assisting with School of Pharmacy events, maintaining admissions and recruitment data, supporting institutional reporting, serving as a liaison between students and institutional departments, and supporting on-ground, hybrid, and online pathway operations. The coordinator may also proctor exams and perform other assigned duties. The role supports the mission and goals of South College and the School of Pharmacy, participates in committees and institutional initiatives, maintains professionalism and confidentiality, and pursues ongoing professional development.

Requirements

Bachelor's degree from an accredited institution.
Strong communication, interpersonal, and relationship-building skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office, CRM systems, and admissions/student information systems.
Strong organizational, analytical, and problem-solving skills.
Ability to maintain confidentiality and deliver excellent customer service.

Nice To Haves

Experience in admissions, student services, higher education, healthcare education, or academic operations.
Experience supporting graduate or professional programs.
Pharmacy Technician experience.

Responsibilities

Manage applicant records and admissions processes from inquiry through matriculation.
Coordinate applicant communications, interviews, admissions documentation, and transcript verification.
Maintain compliance with admissions policies and accreditation standards.
Prepare admissions reports, metrics, and assessment data.
Implement recruitment strategies to support enrollment goals.
Represent the School of Pharmacy at recruitment events, information sessions, and community outreach activities.
Build relationships with prospective students, advisors, and community partners.
Coordinate recruitment communications, marketing initiatives, and social media engagement.
Promote the SPEAR program and other pathway opportunities.
Support recruitment and admissions activities for pathway and InterCAS programs.
Advise prospective students regarding admissions pathways and program opportunities.
Coordinate Student Ambassador and Peer Mentor programs, including recruitment, training, and support.
Assist with School of Pharmacy events and student engagement initiatives.
Maintain admissions and recruitment data and support institutional reporting efforts.
Serve as a liaison between students and institutional departments, including Financial Aid.
Support operational needs for on-ground, hybrid, and online pathway programs.
Perform exam proctoring and other duties as assigned.
Support the mission and goals of South College and the School of Pharmacy.
Participate in committees, meetings, and institutional initiatives as assigned.
Foster positive relationships with students, faculty, staff, alumni, and community partners.
Maintain professionalism, confidentiality, and compliance with institutional policies.
Participate in ongoing professional development and remain current on admissions and enrollment best practices.