Outreach and Admissions Counselor

Mansfield Hall • Burlington, VT

5d • Remote

About The Position

Mansfield Hall is a living and learning community for neurodivergent college students who are capable of college but are not yet fully ready for total independence. Its work is organized around Living (independent living skills), Learning (academic and executive functioning), Giving (community involvement), and Engaging (social and emotional growth). This role focuses most on Canopy College Coaching and helps prospective students and families find and enroll in the program.

The Outreach and Admissions Counselor builds relationships with schools and professionals who refer families, guides families from their first inquiry through enrollment, and hands them off to the program. The position reports to the Vice President, Enrollment Management. It is a full-time remote role based in Illinois, Massachusetts, Oregon, Vermont, or Wisconsin, with approximately 2–6 weeks of travel per year. The anticipated hire date is February 1, 2027.

Requirements

• Bachelor's degree in education, behavioral sciences, or a related field, or equivalent experience.
• Two to five years of professional experience in sales, business development, admissions, enrollment, or outreach, with direct responsibility for generating leads, managing a pipeline, and meeting or exceeding conversion or enrollment targets.
• A demonstrated sales track record, an established network of referral sources such as educational consultants, therapists, and school and college counselors, or both.
• At least two years of experience working in or with diverse learners, higher education settings, multiple stakeholders, or a combination of these.
• Knowledge of and experience with some of the following: neurodiversity, Autism, executive functioning challenges, anxiety and stress management, young adult development, Collaborative Problem Solving, Motivational Interviewing, Social Thinking, Universal Design, and Restorative Practices.
• Consultative selling skills and the ability to understand student and family needs and guide them toward enrollment.
• Excellent oral and written communication skills to build engagement, set clear expectations, and support conversions.
• Self-management, time management, and the ability to prioritize leads and independently meet enrollment targets in a hybrid environment.
• Adaptability and resilience, including a solutions-focused and persistent approach when challenges arise.
• Competence with Microsoft Office, CRM systems, and video conferencing tools, and the ability to learn new software platforms.
• High standards of professionalism and integrity, both virtually and in person, and commitment to the organization's mission and values.
• A dedicated, professional home office with reliable high-speed internet.
• Residence in Illinois, Massachusetts, Oregon, Vermont, or Wisconsin and ability to travel regularly to a residential site.
• Willingness to flex work hours to meet families during evenings and weekends and to travel approximately 2–6 weeks per year.

Responsibilities

• Manage incoming inquiries and guide mission-appropriate students and families through the full sales cycle, from first contact through closing and program handoff, with a focus on Canopy College Coaching.
• Meet enrollment targets across all residential sites.
• Connect with families by phone, email, video conference, digital communication, and on-site visits as needed.
• Travel approximately 2–6 weeks per year to build and maintain relationships with schools, external stakeholders, and industry professionals.
• Build brand awareness and develop new referral streams while managing existing stakeholder relationships.
• Work with the Vice President, Enrollment Management, and the admissions team to enhance and diversify marketing and outreach.
• Collaborate on branding, collateral, web, and digital presence to communicate the organization's mission, vision, and values.
• Serve as the liaison between the Canopy College Coaching team and the admissions team to maintain alignment.
• Visit a residential site regularly, build trust with staff, and provide backup tour coverage when admissions staffing is short.

Benefits

• Medical insurance, with premium costs shared between Mansfield Hall and the employee.
• Access to dental and vision coverage.
• Employer-funded wellness dollars.
• Cell phone and internet support.
• 401(k) retirement plan with a 4% employer match.
• Paid time off and paid winter break.
• Disability and life insurance coverage.
• Work expense reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level