About The Position

The Admissions Ambassador is the first point of contact for visiting families at The TEA Center. The role welcomes parents and prospective students at the front desk, leads engaging tours of the school, and helps prospective families learn about the programs and admissions process. The ambassador also handles visitor and tour records, responds to inquiries, and coordinates with admissions and operations staff. The position requires a reliable, polished, warm, and professional presence during the 3:30 to 6:30 PM shift. Professional business or business-casual attire and neat grooming are required; tattoos must be covered during work hours.

Requirements

  • Polished, charismatic, and confident presence with a warm, professional personality.
  • Excellent spoken and written English, and comfort speaking with parents.
  • Highly organized and punctual, with the ability to manage multiple tour appointments.
  • Reliable availability during the 3:30 to 6:30 PM shift.
  • Business or business-casual attire, professional footwear, neat grooming, and tattoos covered during work hours.

Nice To Haves

  • Experience in customer service, hospitality, education, or front desk work.
  • Marketing, promotional, or brand ambassador experience.
  • Bilingual ability.
  • Current college or graduate students are encouraged to apply if qualified.

Responsibilities

  • Greet and check in visitors warmly and professionally at the front desk.
  • Lead scheduled facility tours, explaining programs, the teaching approach, and what makes TEA unique.
  • Speak with parents, answer common questions, and refer detailed questions to staff.
  • Track tour appointments and visitor sign-ins, and follow up with families after visits.
  • Keep the front desk and tour route tidy, organized, and welcoming.
  • Answer phone and email inquiries and coordinate with the admissions and operations team.
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