Admissions Ambassador (Tour Guide & Front Desk), Part-Time

The TEA Center • Malvern, AR

23d

About The Position

The Admissions Ambassador is the first point of contact for visiting families at The TEA Center. The role welcomes parents and prospective students at the front desk, leads engaging tours, and supports families as they consider enrollment. The ambassador explains the Center’s programs and teaching approach, answers common questions, and refers detailed questions to staff. The position also supports visitor tracking and follow-up, maintains a welcoming front desk and tour route, shares promotional materials, and coordinates with admissions and operations. The role requires availability during the 3:30 to 6:30 PM shift. Staff are expected to wear business or business-casual attire, maintain neat professional grooming, and cover tattoos during work hours.

Requirements

• Polished, charismatic, and confident presence with a warm, professional personality.
• Excellent spoken and written English and comfort speaking with parents.
• Highly organized and punctual, with the ability to manage multiple tour appointments.
• Reliable availability during the 3:30 to 6:30 PM shift.

Nice To Haves

• Experience in customer service, hospitality, education, or front desk work.
• Marketing, promotional, or brand ambassador experience.
• Bilingual ability.
• Current college or graduate students are encouraged to apply if qualified and meeting the stated qualifications.

Responsibilities

• Greet and check in visitors warmly and professionally at the front desk.
• Lead scheduled facility tours and explain programs, the teaching approach, and what makes TEA unique.
• Speak with parents, answer common questions, and refer detailed questions to staff.
• Track tour appointments and visitor sign-ins, and follow up with families after visits.
• Keep the front desk and tour route tidy, organized, and welcoming.
• Share promotional materials and, where appropriate, help with social media or event content.
• Answer phone and email inquiries and coordinate with the admissions and operations team.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed