Admissions Advisor (Student Services Professional II)

CSU Careers•Chico, CA

10d•Onsite

About The Position

Under the general supervision of the Graduate Studies Dean and the lead work direction of the Graduate Programs Specialist, the Admissions Advisor performs moderately complex professional student services work requiring professional judgment and knowledge. The role supports graduate admissions processes, interprets, enhances, and implements admissions policies and procedures, analyzes data related to graduate programs, and assists with developing and integrating technology to improve admissions processing and communication. The Admissions Advisor plans and facilitates workshops and advising sessions for students in individual and group settings and participates in developing and implementing strategic recruitment and retention activities for graduate students. The Advisor may act as a spokesperson within assigned areas and serve on advisory boards and committees, collaborating with other departments to accomplish assigned duties.

Requirements

Equivalent to graduation from a four-year college or university in behavioral sciences, public or business administration, or a job-related field; additional specialized experience demonstrating successful application of Student Services professional knowledge and abilities may substitute for required education on a year-for-year basis.
Typically, the knowledge and abilities are demonstrated through the equivalent of two years of professional experience in a student services program area or related field. Experience should demonstrate competence and potential for further growth.
A master’s degree in a job-related field may substitute for one year of the professional experience.
Strong interpersonal skills and initiative.
Ability to exercise professional judgment and apply knowledge in student services work.

Nice To Haves

Direct experience in graduate admissions, graduate enrollment management, or graduate student services.
Experience using WebAdmit, Perceptive Content, Cal State Apply, or other specialized graduate admissions systems.
Experience evaluating graduate applications, transcripts, academic eligibility, or residency classifications.
Experience training colleagues or student employees in technical systems, admissions procedures, or student service processes.

Responsibilities

Perform graduate admissions processes.
Interpret, enhance, and implement graduate admissions policies and procedures.
Analyze data related to graduate programs.
Assist with developing and integrating technology, including OnBase, Salesforce, and Marketing Cloud, to improve admissions processing and communication.
Plan and facilitate workshops and advising sessions for students in individual and group settings.
Participate in developing and implementing strategic recruitment and retention activities for graduate students.
Act as a spokesperson within assigned areas, as needed.
Serve on advisory boards and committees, as assigned.
Collaborate with other departments, including Associated Students, Student Life and Leadership, and International Education and Global Engagement.