Admissions Advisor

Texas State Technical College•Sweetwater, FL

About The Position

The Admissions Advisor is a pivotal member of Texas State Technical College’s Enrollment and Integrated Marketing organization, supporting TSTC’s mission of placing Texans into high-paying jobs. The role carries out internal and external activities to attract applicants and support them throughout the admissions process. Reporting directly to the Team Lead of Admissions, the advisor serves as a key contributor with some supervision. The advisor manages a student applicant caseload, helps prospective and new applicants identify programs aligned with their career goals, and guides applicants through admissions requirements. The position also provides information about financing options, including assistance completing the FAFSA; coordinates with campus departments to support applicants; represents TSTC at community events; and maintains records and outreach activity using software tools. The role includes travel during working hours, with occasional overnight travel, and occasional availability at night or on weekends may be required.

Requirements

Associate’s degree; an exceptional background may be considered in lieu of the educational requirement.
Excellent written and verbal communication skills.
Critical-thinking skills to make decisions and solve complex problems using sound reasoning.
Ability to multitask effectively.
Adaptability and ability to learn and use new technologies.
Customer-service skills, including providing timely, concise, and professional information.
Time-management skills and ability to prioritize in a fast-paced environment.
Problem-solving skills, flexibility, and an open-minded approach to finding solutions.
Ability to work as part of a team, encourage cooperation, and stay current on process changes.
Cultural competence and sensitivity to diverse backgrounds to create an inclusive and welcoming environment.
Ability to travel during working hours for up to 25% of responsibilities and occasionally travel up to 5% of responsibilities involving overnight stays.
Occasional availability on nights and weekends may be required.
Prolonged periods of sitting at a desk and working on a computer; occasional reaching, pulling, bending, and carrying loads up to 15 pounds.

Nice To Haves

Prior experience as an Enrollment Coach or in a similar one-stop enrollment center.
One to three years of experience in consultative sales or higher education, particularly in recruiting, admissions, records, financial aid, or related fields.

Responsibilities

Consistently demonstrate TSTC’s core values of Excellence, Accountability, Service, and Integrity when interacting with stakeholders, customers, students, and the community.
Help prospective and new applicants identify programs that align with their career goals and guide them through admissions requirements.
Assist students in determining financing methods, including helping with FAFSA completion.
Manage an applicant caseload, provide personalized advisement, answer questions, troubleshoot admissions needs, and guide prospective students.
Collaborate with Veteran Services, Financial Aid, the Registrar’s Office, Student Operations, and Student Services and Enrollment to support applicants’ admissions experience.
Arrange campus tours and coordinate efforts to help applicants understand TSTC’s programs.
Keep current with FAFSA, FERPA, and records-management compliance practices.
Visit community locations, including high schools, to attend events, represent TSTC, and provide information about programs and applications.
Use software to track prospective-student outreach and follow-up, maintain student records, track activity, and generate reports on monthly engagement targets and semester admissions objectives.
Perform general admissions and administrative duties, including collecting, uploading, and reviewing documents for quality control.
Perform other duties as assigned.