Admission & Outreach Adviser

University of Washington•Seattle, WA

3d•$90,000 - $118,800•Hybrid

About The Position

The Integrated Social Sciences (ISS) Program, a fee-based, online bachelor’s degree completion program offered by the College of Arts and Sciences in partnership with Continuum College, has an outstanding opportunity for an Academic Services Director (ASD) to join their team. ISS expands equitable opportunity to students living in Washington and beyond by providing access to a high-quality UW baccalaureate degree. The program is delivered in an asynchronous, online format, offering adult learners an integrated and interdisciplinary pathway to knowledge across the social sciences, addressing complex global issues. The ISS degree program aims to enhance students' intellectual capabilities and develop skills in communication, analytical thinking, and public scholarship. The program employs a core team of faculty and academic advisers who collaborate on curricular and program concerns, as well as on supporting individual students. ISS academic counselors embrace an integrated (advising + instructional) educational team model, requiring daily communication and cooperation between staff and faculty. The ISS program uses innovative approaches to undergraduate education, providing access, flexibility, and affordability to new transfer students and returning UW students. ISS majors are expected to develop a learning portfolio and the program goals are to help students become broadly trained social scientists, intentional learners, analytical thinkers, globally aware citizens, technologically literate individuals, and workplace-ready job candidates. ISS serves a diverse population of adult learners, many of whom are working professionals with complex responsibilities. The Academic Services Director (ASD) is responsible for providing leadership, coordination, and planning for ISS, working closely with the ISS Faculty Director to support the College’s initiatives for online undergraduate education and the division’s strategic goals. The ASD and ISS Faculty Director oversee all facets of the program, including curriculum, budget management, personnel, operations, and internal and external communications. The ASD's special charge is directing the academic advising function within ISS, which includes monitoring student success and identifying and recruiting new enrollments.

Requirements

Master’s degree in social sciences, humanities, or related field.
Two years of academic advising, teaching, administrative and/or supervisory experience in a higher education setting.

Nice To Haves

Experience working with Transfer Students and/or adult learners from diverse backgrounds.
Familiarity with University of Washington student services and related technologies and information systems.

Responsibilities

Plan and assess the management and implementation of the ISS bachelor’s degree completion program in consultation with the Faculty Director and the Divisional Dean.
Provide strategic leadership for long-term management and day-to-day administration of the program, including weekly meetings with the ISS leadership group to discuss curriculum, staffing, and student matters and to improve programs and processes.
Develop and manage an annual operating budget of $2M, with support from the Continuum College Partner Success Lead, authorizing expenditures or obtaining authorization for expenditures including faculty and staff compensation, travel and professional development, course development, and annual graduation celebration.
Make annual recommendations to CAS and OPB regarding course fee rates for the program to maintain fiscal health and preserve access through affordability.
Develop 5-year faculty hiring plans for approval by CAS.
Participate in hiring processes for ISS core faculty as requested and authorized by the divisional dean.
Communicate with department chairs to recruit new instructors for thematic areas courses, introduce new courses into the ISS curriculum, and initiate new joint hiring ventures.
Ensure the accuracy and usefulness of program information disseminated by program web pages, brochures, marketing materials, student email lists, and communications to undergraduate students.
Oversee and coordinate on- and off-campus recruitment for ISS academic programs, implementing effective policies for Washington community college transfer students.
Coordinate the annual curriculum planning process with the Faculty Director.
Serve on the ISS program Curriculum Committee, attending meetings and proposing agenda items related to undergraduate education.
Serve on additional program committees as necessary.
Coordinate submission of new course proposals, course change proposals, and proposals for revision of major requirements to the College Curriculum Committee.
Advise faculty on the course change procedure and on the content of proposals for changes.
Monitor the progress of proposals through the committee process and maintain a record of committee decisions.
Participate in the maintenance and revision of core courses in collaboration with core faculty.
Manage the construction of the annual ISS major course schedule, attending to the flow of students through required and/or sequenced courses, maintaining communication with faculty teaching ISS courses, and engaging in recruitment of new instructors from partner units within the social sciences division.
Communicate with Continuum College to ensure that all Time Schedule listings for ISS courses are accurate and up-to-date and that registration and billing are functioning properly.
Oversee the dissemination of schedule and registration information to students.
Perform equivalency evaluations of coursework completed outside UW for the University and individuals.
Recruit, hire, train, and evaluate three professional staff academic advisers.
Recruit, hire, train, and evaluate one professional staff counseling services coordinator who functions as an admissions and outreach adviser.
Develop all professional staff position descriptions, working with the CAS HR specialist to ensure accuracy and compliance in all hiring materials, and with the Divisional Dean for salary approvals.
Determine efficient use of advising resources in managing workflow.
Write annual performance evaluations for merit increases, offer feedback and support to advising staff, and administer corrective action when necessary.
In collaboration with the Faculty Director, produce statements directed to chairs of appointing departments to support the merit increases, reappointments, and promotions of ISS core faculty.
Oversee services for students including program admission, academic advising, assistance with financial aid, and career planning.
Advise faculty and divisional dean on all matters related to student services, and Department, College, and University policies, procedures, and requirements regarding student matters.
Ensure implementation of policy decisions affecting the undergraduate program and student services office.
Authorize routine waivers and grant exceptions to undergraduate requirements, consistent with University and program policies.
Serve as liaison with other departments and the Undergraduate Advising Center; represent the program to other units on campus and to the public in response to inquiries.