Admission Clerk I

094a5148-4464-41e3-a172-2b560815bcb6•Los Angeles, CA

2d•$27 - $31

About The Position

The Admission Clerk I provides administrative and clerical support, benefit verification, lobby support, and data entry for the Admission department. The role engages patients using best practices and customer care, supports patient admissions and related processes, and communicates with other departments about patient admission and care. The position may also perform body and property searches, patient UA testing, and waived testing in accordance with applicable policies and procedures and maintain the required annual certifications and training.

Requirements

High school diploma or GED.
Computer skills required.

Nice To Haves

Two years of college preferred.
At least two years of data entry experience preferred.
Experience working with underserved populations is helpful.

Responsibilities

Provide clerical support to assigned Tarzana Treatment Centers, Inc. departments and/or staff.
Input information into required data systems.
Engage patients using best practices and customer care.
Verify benefits and report benefit issues to the appropriate departments.
Complete data entry in patient portal systems related to referrals, admissions, and transfers.
Manage faxes, scanning, and uploading as needed.
Assist with developing and submit accurate activity reports and data reports concerning patient information or other TTC business interests as needed.
Conduct patient body and property searches in accordance with search policies and procedures and maintain annual certification.
Perform patient UA testing in accordance with policy and procedure and maintain annual certification.
Communicate with other departments regarding patient admission and care.
Administer waived tests, including breath alcohol testing and UA drug screens, and maintain required waived-testing training.
Perform other duties as assigned by the Supervisor, Director, and/or Administration.