Academic Advisor

Cynet Systems•Los Angeles, CA

13d•Hybrid

About The Position

The Admission and Student Services Coordinator provides academic counseling and administrative support for prospective applicants and graduate students at the USC Jimmy Iovine and Andre Young Academy. The role advises students on admissions, curriculum, degree requirements, transfer credit, academic progress, financial aid options, and graduation clearance, and connects students with appropriate university resources when needed. The coordinator maintains applicant and student records and supports registration, grading, enrollment verification, degree progress, petitions, transfer-credit evaluations, and related processes. The role also supports graduate recruitment and admissions by preparing applications for review, managing application data in university systems and CRM platforms, responding to applicant inquiries, and hosting or supporting virtual and in-person information sessions and other admissions events. It compiles statistical data and prepares reports for the Academy and University, while staying current on relevant policies, procedures, and regulations. This is a hybrid assignment with three days on site and two days remote, based at 3780 S Watt Way, USC Jimmy Iovine and Andre Young Hall. The stated schedule is Monday through Friday, 9 a.m. to 5 p.m., for 37.5 hours per week. Early morning, evening, or weekend work may be required for events. The assignment is listed through January 29, 2027, with a target start date of November 2.

Requirements

Bachelor's degree.
At least 2 years of experience.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities independently and collaboratively.
Excellent written, interpersonal, presentation, and student-service skills.
Ability to interpret and communicate academic policies, degree requirements, and university procedures accurately.
Ability to work early mornings, evenings, or weekends for events as necessary.

Nice To Haves

Experience in higher education, preferably in graduate admissions, recruitment, or academic advising.
Experience using USC's Student Information System (SIS), application management systems, and CRM platforms.
Experience supporting international students and familiarity with F-1 visa regulations.
Proficiency in Excel, Word, and PowerPoint.
Ability to work well independently and as part of a team in a fast-paced, service-oriented operation.
Ability to manage multiple responsibilities and adapt to changing priorities and workloads.

Responsibilities

Provide academic counseling on curriculum, degree requirements, transfer credit, academic progress, and graduation clearance.
Advise prospective applicants and applicants on the admission process, program requirements, financial aid options, and sample career outcomes of Academy alumni.
Maintain applicant and student records and coordinate registration, grading, enrollment verification, degree progress, petitions, transfer-credit evaluations, and related activities.
Evaluate students' academic, administrative, or personal concerns and connect them with appropriate university resources.
Support graduate recruitment and admission efforts led by the Academy's Academic Program Administrator.
Coordinate, host, and support virtual and in-person information sessions, admitted-student programs, and other graduate recruitment and admissions events.
Prepare applications for review and manage application data using university application systems and CRM platforms.
Compile statistical data and prepare reports for internal and external use.
Maintain current knowledge of policies, procedures, and regulations related to admissions, financial aid, registration, transfer-credit evaluation, and course and degree requirements.
Perform other related duties as assigned or requested.