Administrator, Systems

Cogeco • Rochester, NH

12d • Hybrid

About The Position

The Windows Systems Administrator is responsible for the continuous availability, performance, and security of corporate IT Windows servers, virtualization platforms, and supporting infrastructure across on-premises and cloud environments. The role combines day-to-day operational support with proactive maintenance to meet service level agreements, optimize user performance, and sustain a resilient 24/7 enterprise infrastructure.

The position supports Windows server and VDI environments, identity and network services, virtualization, storage, backup, monitoring, automation, capacity planning, security, and disaster recovery. It also provides systems and application support to Operations and Application Development teams and participates in IT incident, change, and problem management. The role requires availability for rotating 24x7 on-call duties and includes lifting and carrying server equipment and boxes weighing up to 20 pounds.

The job is with Breezeline in Rochester, New Hampshire. The posting lists expected annual salary ranges of $88,600–$133,000 for Massachusetts and Maryland, and $80,600–$121,000 for Cleveland, Ohio; pay depends on factors including skills, experience, education, and work location.

Requirements

• At least 5 years of experience in IT Infrastructure Operations, including at least 3 years in a Systems Administration position and experience with public clouds (GCP, Azure, AWS, or OCI).
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline from an accredited institution, or an equivalent combination of education, relevant professional training, and hands-on experience.
• Advanced proficiency installing, configuring, administering, and troubleshooting the Windows server ecosystem, including Windows Server base OS, Windows features and functions, Active Directory and LDAP, DNS, and DHCP.
• Advanced proficiency with federated identity systems via Active Directory, LDAP, and cloud providers such as OKTA, AAD, and Google Workspace.
• Experience with platforms such as VMware and Proxmox, alongside enterprise storage and backup solutions such as Veeam, Rubrik, Acronis, NetApp, Isilon, and Data Domain.
• Proven background in OS hardening, auditing, high-availability cluster configuration, and disaster recovery exercises.
• Experience in incident management, monitoring and telemetry tooling, process documentation, and handling unplanned outages.
• Availability for 24x7 rotational on-call duties.
• Ability to work in a constantly changing, fast-paced environment.
• Strong analytical skills and customer and business orientation.
• Excellent written and spoken English.
• Must lift and carry server equipment and boxes weighing up to 20 pounds.

Nice To Haves

• French bilingualism is a bonus.
• Experience with Linux servers and LDAP/Active Directory; RHEL-based distributions are preferred, and Linux troubleshooting ability is highly valued.
• Comprehensive understanding of IT architecture, cloud technologies, applications, network infrastructure, and security.
• Experience with automation technologies and advanced scripting, including PowerShell, Python, BASH, Ansible, Git, and Bitbucket.
• Experience operating in an agile environment using Jira (Scrum, Kanban, or MVP).
• Process definition and improvement expertise.
• Containerization experience, such as Docker or Kubernetes (GKE).

Responsibilities

• Administer the company’s Windows servers and virtualization hosts across physical and cloud locations.
• Administer the ongoing operation of the company’s VDI infrastructure.
• Install, administer, and troubleshoot Windows, Active Directory, DNS, and DHCP servers.
• Maintain, administer, and troubleshoot storage infrastructure, virtualization platforms, and backup software.
• Install, administer, troubleshoot, and maintain IT server infrastructure monitoring platforms.
• Build and maintain automation scripts for provisioning, operations, and system optimization.
• Perform capacity planning, server tuning, and optimization to maximize uptime in accordance with established SLAs.
• Apply security standards and maintain correct patching levels and configurations in accordance with system patch management policies.
• Maintain and adhere to the disaster recovery plan for the corporate Windows infrastructure.
• Implement and monitor daily backup and recovery operations using enterprise backup software.
• Monitor and respond to hardware and software alarms using appropriate diagnostic tools.
• Provide system and application support to Operations and Application Development teams.
• Support IT operations, including incident, change, and problem management processes.
• Deliver service to internal and external stakeholders in support of corporate objectives.
• Fulfill additional duties and project tasks as assigned.

Benefits

• Flexibility at work and at home.
• Discounted company services for employees’ homes.
• Attractive compensation packages.
• Benefits are offered, but specific benefits are not detailed in the posting.
• Professional development and tools to support career goals.
• Technology-focused work and opportunities to manage, influence, create, fix, and shape the industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level