Administrator, Partner Marketing - Norfolk

DaVita•Norfolk, VA
•Onsite

About The Position

DaVita is seeking a mission-driven Partner Marketing Administrator to build awareness of health plans that offer the support of DaVita’s value-based care program through direct, local engagement with kidney care patients. The role involves working in dialysis clinics, engaging eligible patients and caregivers, building trust, and supporting informed health insurance decisions. The administrator will collaborate with care teams and local leadership to understand how the care management program works alongside health plan benefits. The ideal candidate resides in the Norfolk, Virginia area and travels locally between DaVita clinics, primarily using a personal automobile. The role requires clinic visits five days per week, with the posting specifying clinic hours between 7:30 a.m. and 2:30 p.m. Travel to Denver headquarters is expected one or two times annually, and daily commute mileage is reimbursed. A Virginia Producer License with the Health line of authority is required to educate patients on health plans. DaVita will reimburse the cost of obtaining the license if a selected candidate does not already have it; candidates hired with the license already in hand receive a $1,500 bonus.

Requirements

  • High school diploma or equivalent.
  • Active Virginia Producer License with the Health line of authority, or willingness to obtain it; DaVita reimburses the cost of licensure for selected candidates who do not already hold it.
  • Must reside in the Norfolk, Virginia area.
  • Valid Virginia driver’s license and reliable transportation; the role uses a personal automobile to travel between clinics, with mileage reimbursed.
  • Excellent communication and interpersonal skills, with a demonstrated ability to build relationships.
  • Ability to work independently in a field-based role and maintain strong personal organization.
  • Proficiency in Microsoft Office and collaboration tools such as Teams and SharePoint.
  • Passion for connecting kidney care populations with suitable healthcare options and confidence communicating about health plans and care programs clearly, compassionately, and compliantly.
  • Curiosity to learn and explain how care management complements plan benefits.
  • Adaptability and resilience in a fast-paced, evolving pilot environment.
  • Drive to help build and scale a locally rooted marketing model.

Nice To Haves

  • Medicare Advantage marketing experience.
  • 2–4 years of experience in healthcare marketing, insurance sales, grassroots outreach, or community engagement.
  • Bilingual or Spanish-speaking ability.
  • Existing Virginia Producer License with the Health line of authority; candidates hired with the license already in hand receive a $1,500 bonus.

Responsibilities

  • Represent affiliated health plans within dialysis clinics and the surrounding community to raise awareness, build trust, and support informed patient coverage decisions.
  • Build relationships with facility administrators, social workers, and administrative assistants to facilitate coordinated, compliant marketing efforts.
  • Develop knowledge of plan benefits, eligibility criteria, and how care management supports improved health outcomes for members.
  • Partner with assigned brokers to support enrollment of interested patients.
  • Communicate plan and program information clearly, ethically, and compliantly, following CMS marketing guidelines and internal compliance requirements.
  • Identify barriers to engagement and share insights to improve the local marketing approach.
  • Track engagement and field activity metrics for performance evaluation and continuous improvement.
  • Potentially represent the plan at community events or engage existing members in retention activities.
  • Travel to clinic locations at least four days per week to speak with kidney care patients, caregivers, and clinic staff.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) match
  • Paid time off
  • PTO cash out
  • Family resources
  • Employee Assistance Program counseling sessions
  • Access to Headspace
  • Backup child and elder care
  • Maternity and paternity leave
  • Professional development programs
  • On-demand virtual leadership and development courses through StarLearning
  • Mileage reimbursement for local clinic travel
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