Administrator On-Duty (AOD)

DHRM•Chesapeake, VA
•Onsite

About The Position

Southeastern Virginia Training Center (SEVTC), operated by the Virginia Department of Behavioral Health and Developmental Services, is hiring an Administrator On-Duty (AOD) to support daily operations at a 24-hour residential facility serving adults with intellectual and developmental disabilities. The AOD helps ensure appropriate staffing coverage, coordinates employee schedules, monitors overtime, and responds to operational and emergency situations. This is an essential-personnel role, and the employee may be required to work during emergencies or other facility needs. All SEVTC positions may require different shifts and/or overtime as requested. The stated regular schedule is Monday through Friday, 3:00 p.m. to 11:00 p.m., and every other weekend, 8:00 a.m. to 8:00 p.m. New hires must successfully complete the facility’s 10-day, Monday–Friday pre-service training program, scheduled from 8:00 a.m. to 4:30 p.m. Training covers Direct Support Professional practices, including person-centered approaches, CPR/First Aid, TOVA, medication administration, nutritional management, and physical/behavioral management. Training in behavior management and crisis intervention is available. SEVTC provides person-centered services in a residential setting and describes its employees as a valued asset, with investment in employee health, wellness, and happiness. The facility’s mission is to provide quality person-centered services in partnership with community-based supports.

Requirements

  • Working knowledge of supervisor principles and practices.
  • General knowledge of behavior-support principles and their application to care and training for persons with developmental disabilities.
  • Ability to follow written and verbal policies and procedures.
  • Ability to supervise others.
  • Ability to schedule work assignments.
  • Ability to summarize information, complete data-entry tasks, and use basic computer skills.
  • Valid driver’s license.
  • Successfully complete the facility’s pre-service training program for continued employment, including Person Centered Approach techniques, CPR/First Aid certification, TOVA, medication administration, nutritional management, and physical/behavioral management.
  • Availability to work the stated schedule and different shifts and/or overtime as requested, including in the event of an emergency or facility need.

Nice To Haves

  • Bachelor’s degree in human services or equivalent years of experience.
  • Prior experience in Human Services.
  • Previous supervisory experience.

Responsibilities

  • Coordinate daily staffing assignments to maintain minimum coverage requirements across residential homes and shifts.
  • Maintain and update employee schedules in Kronos (UKG), including shift changes, leave usage, and staffing adjustments.
  • Monitor employee callouts, attendance patterns, and staffing shortages, and coordinate coverage as needed.
  • Manage staffing resources proactively to minimize overtime while maintaining safe and effective operations.
  • Coordinate staffing coverage for medical appointments, hospital sitters, Individual Support Plan (ISP) meetings, and other individual-related activities.
  • Respond promptly to facility emergencies and communicate critical information to appropriate leadership.
  • Conduct assigned quality assurance, staffing compliance, and active treatment monitoring checks.
  • Collaborate with the Staffing Supervisor, residential leadership, Human Resources, and Payroll on operational and staffing concerns.
  • Prepare accurate reports about staffing, overtime utilization, employee absences, and other operational activities.
  • Ensure compliance with SEVTC policies, procedures, safety standards, and confidentiality requirements.

Benefits

  • Health insurance with multiple plan choices.
  • Vision insurance.
  • Dental insurance.
  • Health and dependent care flexible spending accounts.
  • 13 paid holidays.
  • Paid time off, including sick leave, family personal leave, annual leave, and parental leave.
  • Life insurance.
  • Long-term care insurance.
  • Virginia Retirement System membership (401(a) defined benefit plan).
  • Commonwealth deferred compensation plan.
  • Short-term and long-term disability benefits.
  • Employee assistance program.
  • Wellness offerings.
  • Employee discounts.
  • Career advancement opportunities.
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