Administrator in Training - SNF - Heber (55561)

ROCKY MOUNTAIN CARE GROUP•Heber City, UT

2d•Onsite

About The Position

The Administrator in Training position is designed to provide comprehensive understanding of how to lead, guide, and direct the operations of a healthcare facility. This role involves learning to operate in accordance with local, state, and federal regulations, standards, and established facility policies and procedures to ensure appropriate care and services are provided to residents. The training period typically lasts 9-12 months, requiring 1000 hours spent in various departments of a skilled nursing facility.

Requirements

Must be working toward or possess a bachelor’s degree from an accredited university.
Should have some leadership or managerial experience.
Should have a licensed preceptor identified.
Ability to read, write, speak and understand the English language.
Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
Must have patience, tact, and willingness to deal with difficult residents, family and staff.
Must not pose a threat to the health and safety of other individuals in the workplace.
Must be able to move intermittently throughout the workday.
Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.
Ability to assist in evacuation of residents during emergency situations.
Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position.
Possesses leadership, supervisory skills and willingness to work harmoniously with and supervise other personnel.
Successfully follows oral and written instructions.
Successfully relays information concerning residents, employees or any given subject matter.
Willing to cope with the mental and emotional stress of the position.
Communicates with medical, nursing staff, and all departments.
Accepts call-backs during emergency conditions.
Willing to work to task completion in spite of frequent interruptions.
Agreement to abide by all standards, policies, and procedures of the facility, including the facility’s compliance and ethics program, is a condition of employment.

Nice To Haves

May assist the Administrator with planning, developing, organizing, implementing, evaluating and directing the overall operation of the facility as well as its programs and activities, in accordance with current state and federal laws and regulations.
Supports the Administrator in evaluating key performance indicator outcomes with department heads to determine the need for action from leadership and/or management such as re-education or revisions related to the facility’s outcomes, regulatory compliance and/or customer satisfaction.
Assists with the development and implementation of processes and systems in conjunction with the Business Office Manager that maintain the fiscal health of the facility.
Assists the Administrator in developing and executing a census and occupancy management strategy that results in improved census and improved fiscal health for the facility.
May serves as the facility representative to the public. In so doing, must periodically successfully deliver a confident, concise, message on a variety of topics that is understood by a wide range of persons with diverse backgrounds and levels of education.
Assists the Administrator in leading and coordinating daily, weekly, bi-monthly or monthly management team meetings to discuss priorities and develop solutions with facility leaders such as census, collections, clinical health, survey readiness, customer service satisfaction, activity participation, etc.
Develops and maintains positive relationships with residents, employees, and family members through scheduled, deliberate positive interactions with them using face to face, phone, or other means of communication.
Assist the Administrator with evaluating work performance of department heads and maintains accountability across all departments in concert with Human Resources for expected performance outcomes in each respective department.
At the request of the Administrator, facilitates, serves, attends or participates in various committees of the facility as necessary.
Becomes familiar with general nursing practices and procedures, OBRA regulations, Code of Federal Regulations, Appendix PP State Operations Manual, reimbursement processes, Life Safety Code regulations, applicable labor relations laws, and all other regulatory entities that may apply.
Becomes familiar new CMS program initiatives such as value based purchasing programs like SNF-VBP, SNF-QRP, Quality Measures, Nursing Home Compare, Payroll Based Journal reporting, etc.
Assists the Administrator in delivering compassionate quality care and services across an interdisciplinary team approach as evidenced by adequate, and competent facility staff, employee turnover, general cleanliness, physical plant condition, and optimal resident functioning-physically and psychosocially.
Assists the Administrator with Identifying and collaborating with members of the interdisciplinary team, physicians, consultants, and community agencies to identify opportunities for enhanced services to the residents and/or resolve issues.
Assists the Administrator in recruiting talented, qualified individuals in conjunction with Human Resources to fill department head positions as a key factor in building and maintaining a strong and capable team.
Performs rounds to observe residents and ensure overall needs are being met. Knows residents by name and sight. Practices management by walking around.
Makes himself/herself available to employees at all levels by practicing an open door policy. Knows employees across all departments, all shifts by name and makes himself/herself available periodically on a routine, scheduled basis across all three shifts to gain informal employee feedback.
Conducts periodic observations of in-service education to ensure staff members delivering the education are competent with the knowledge and skill set required to accomplish employee learning.
Promotes teamwork, mutual respect, and effective communication.
Promotes positivity and active daily problem solving.
Assists the Administrator with budget development with department heads bi-annually.
Assists the Administrator, in conjunction with the Business Office Manager, weekly or bi-monthly budget compliance meetings to ensure financial goals are met.
Begins to learn how to review and interpret monthly financial statements and provides relevant information to the appropriate individuals.
Makes written and oral reports/recommendations to the Administrator concerning the operation of the facility.
Assists the Administrator in leading, guiding and directing facility readiness related to health inspection surveys, Occupational Safety and Health Administration (OSHA) surveys, and any other regulatory entity or requirement.
Assists the Administrator to ensure follow up is completed with any “mock” survey issues identified in preparation for health surveys, OSHA surveys, and any other regulatory requirement.
Assists the Administrator to ensure the facility’s plan of correction response to any regulatory, inspection survey is completed, adequate, implemented and timely.
Communicates directly with residents, medical and nursing staff, family members, department heads and members of the interdisciplinary team to coordinate care and services.
Responds and resolves complaints and concerns when necessary.
Manages and minimizes facility risk through a team approach to achieve desired outcomes in customer service, key performance indicators, employee retention and other areas as identified.
Reads and stays informed regarding regulatory, business practices and other changes influencing facility outcomes; thereby, facilitating continued success for all.
Engages as a change agent for the facility when necessary.
Assists the Administrator to ensures resident incidents and concerns that rise to a reportable event such as alleged abuse, neglect, mistreatment, misappropriation, etc. are reported to the correct entity within the stated regulatory requirement.
Promotes and encourages an environment of trust among all employees related to the overarching goal of resident safety and abuse prevention.
Promotes safe work practices, safety rules, and accident prevention procedures to prevent employee injury and illness.
May be asked to rotate to different facilities to learn from other administrators, managers and support staff.
Works in office and throughout the facility.
May work weekends, and holidays when necessary.
On call 24 hours per day, 7 days per week.

Responsibilities

Complete one thousand (1000) hours during training period (Typically 9-12 months) in various departments of a skilled nursing facility.
Assist the Administrator with planning, developing, organizing, implementing, evaluating, and directing the overall operation of the facility, its programs, and activities in accordance with current state and federal laws and regulations.
Support the Administrator in evaluating key performance indicator outcomes with department heads to determine the need for action, such as re-education or revisions related to facility outcomes, regulatory compliance, and customer satisfaction.
Assist with the development and implementation of processes and systems to maintain the fiscal health of the facility.
Assist the Administrator in developing and executing a census and occupancy management strategy to improve census and fiscal health.
Serve as the facility representative to the public, delivering confident and concise messages on various topics.
Assist the Administrator in leading and coordinating management team meetings to discuss priorities and develop solutions for census, collections, clinical health, survey readiness, customer service satisfaction, and activity participation.
Develop and maintain positive relationships with residents, employees, and family members through scheduled positive interactions.
Assist the Administrator with evaluating work performance of department heads and maintaining accountability across all departments for expected performance outcomes.
Facilitate, serve, attend, or participate in various facility committees as necessary.
Become familiar with general nursing practices, OBRA regulations, Code of Federal Regulations, Appendix PP State Operations Manual, reimbursement processes, Life Safety Code regulations, applicable labor relations laws, and other applicable regulatory entities.
Become familiar with new CMS program initiatives such as value-based purchasing programs (SNF-VBP, SNF-QRP), Quality Measures, Nursing Home Compare, and Payroll Based Journal reporting.
Assist the Administrator in delivering compassionate quality care and services through an interdisciplinary team approach, ensuring adequate and competent staff, low employee turnover, general cleanliness, good physical plant condition, and optimal resident functioning.
Assist the Administrator in identifying and collaborating with the interdisciplinary team, physicians, consultants, and community agencies to enhance services and resolve issues.
Assist the Administrator in recruiting talented, qualified individuals to fill department head positions.
Perform rounds to observe residents and ensure their needs are met; practice management by walking around.
Make oneself available to employees at all levels through an open door policy and periodic availability across all three shifts for informal feedback.
Conduct periodic observations of in-service education to ensure staff delivering education are competent.
Promote teamwork, mutual respect, and effective communication.
Promote positivity and active daily problem-solving.
Assist the Administrator with budget development with department heads bi-annually.
Assist the Administrator with weekly or bi-monthly budget compliance meetings.
Learn to review and interpret monthly financial statements and provide relevant information.
Make written and oral reports/recommendations to the Administrator concerning facility operations.
Assist the Administrator in leading, guiding, and directing facility readiness for health inspection surveys, OSHA surveys, and other regulatory entity requirements.
Assist the Administrator to ensure follow-up is completed on any “mock” survey issues identified in preparation for health surveys, OSHA surveys, and other regulatory requirements.
Assist the Administrator to ensure the facility’s plan of correction response to any regulatory or inspection survey is completed, adequate, implemented, and timely.
Communicate directly with residents, medical and nursing staff, family members, department heads, and the interdisciplinary team to coordinate care and services.
Respond to and resolve complaints and concerns when necessary.
Manage and minimize facility risk through a team approach to achieve desired outcomes in customer service, key performance indicators, and employee retention.
Read and stay informed regarding regulatory, business practices, and other changes influencing facility outcomes.
Engage as a change agent for the facility when necessary.
Assist the Administrator to ensure resident incidents and concerns that rise to a reportable event (e.g., alleged abuse, neglect, mistreatment, misappropriation) are reported to the correct entity within the stated regulatory requirement.
Promote and encourage an environment of trust among employees related to resident safety and abuse prevention.
Promote safe work practices, safety rules, and accident prevention procedures to prevent employee injury and illness.
May be asked to rotate to different facilities to learn from other administrators, managers, and support staff.
Treat all residents with dignity and respect.
Promote and protect all residents’ rights.
Establish a culture of compliance by adhering to all facility policies and procedures.
Comply with standards of business conduct, and state/federal regulations and guidelines.
Follow appropriate safety and hygiene measures at all times.
Maintain confidentiality of protected health information.
Report noncompliance with policies, procedures, regulations, or breaches in confidentiality.
Report any retaliation or discrimination.
Report any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents.
Protect residents from abuse and cooperate with all investigations.
Report any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals.
Participate in all life safety and emergency drills and trainings.
Fulfill responsibilities as assigned during implementation or activation of the facility’s emergency plan.
Report work-related injuries and illnesses immediately.
Follow established infection control policies and procedures.
Complete all assigned training and skills competency as a condition of employment.