ADMINISTRATOR, FRONT DESK

Compass Group•Boston, MA

About The Position

Working in this role, you will be a key point of contact for both associates and guests. You will be a visible, mobile, always available presence in the assigned area. It will be expected that you establish trusting relationships with employees.

Requirements

Bachelor’s Degree preferred; or equivalent hospitality experience
Minimum of 1-3 years of experience in hospitality industry
Proficiency in Excel, Word and Outlook
Strong interpersonal communication and customer service skills
Ability to create and maintain a welcoming, hospitable environment
Ability to work in a fast paced environment and under varying stressful conditions with a patient, calm and friendly demeanor
Resourcefulness, professionalism, and poise

Responsibilities

Welcomes customers to the workplace, confirms their requirements, and orients consequently
Walks the space and is visible throughout the day to communicate with employees, gather their feedback, and assist them with their needs
Collaborates to solve problems and resolve spontaneous and unique situations
Remains aware of and prepares for major events, visits, presentations, etc.
Maintains continual communication and interfaces with all departments throughout the site
Answers and properly directs incoming calls in a friendly and professional manner
Performs other duties as assigned