ADMINISTRATOR, FRONT DESK

Compass GroupBoston, MA

About The Position

Working in this role, you will be a key point of contact for both associates and guests. You will be a visible, mobile, always available presence in the assigned area. It will be expected that you establish trusting relationships with employees.

Requirements

  • Bachelor’s Degree preferred; or equivalent hospitality experience
  • Minimum of 1-3 years of experience in hospitality industry
  • Proficiency in Excel, Word and Outlook
  • Strong interpersonal communication and customer service skills
  • Ability to create and maintain a welcoming, hospitable environment
  • Ability to work in a fast paced environment and under varying stressful conditions with a patient, calm and friendly demeanor
  • Resourcefulness, professionalism, and poise

Responsibilities

  • Welcomes customers to the workplace, confirms their requirements, and orients consequently
  • Walks the space and is visible throughout the day to communicate with employees, gather their feedback, and assist them with their needs
  • Collaborates to solve problems and resolve spontaneous and unique situations
  • Remains aware of and prepares for major events, visits, presentations, etc.
  • Maintains continual communication and interfaces with all departments throughout the site
  • Answers and properly directs incoming calls in a friendly and professional manner
  • Performs other duties as assigned

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
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