Front Desk Administrator

Breyer Law Offices P C•Phoenix, AZ

4h•Onsite

About The Position

We are hiring for an energetic, friendly, and outgoing Front Desk Administrator. If you love details, multi-tasking, and people, and enjoy providing top-notch client service and care both in person and over the phone, this role is for you. As a Front Desk Administrator, you are detail-oriented and enjoy following processes to support the teams around you. The ideal person for this role will be someone who wears multiple hats with ease and ensures the smooth running of many behind-the-scenes operations while ensuring any clients and potential new clients are welcomed and cared for like family. In this role, you would be the face of the main office and epicenter of our in-office culture. This position is expected to be an ambassador of communication for our office and must be extremely detailed-oriented, organized, and able to multi-task. Guests will be greeted with a warm smile and feel comfortable when entering our office. While this is a position where you will be the first to make an impression on all clients, vendors, and guests – this is not a receptionist position. We are seeking more of a “jack-of-all-trades” mixed with a “host-with-the-most” vibe. This role is a part of our amazing People Operations team!

Requirements

Worked as an administrative assistant, admin support staff or administrator in a fast-paced setting
Provided excellent customer service and led client-facing interactions
Maintained electronic fax systems
1 year of experience with a Case Management System, including uploading documents and adding notes
Performed repetitive tasks with minimal to no errors
Demonstrated professional email and verbal communication skills
Managed multiple conference room and team calendars
Handled incoming and outgoing mail
Delivered an exceptional experience to everyone who walked through the front door, showing how much, we genuinely care about the people we helped
Handled daily administrative tasks while supporting and coordinating with the team
Maintained strong attention to detail, produced quality work, and stayed organized
Managed multiple tasks and responded to the needs of clients, attorneys, paralegals, and team members like Mark & Alexis
Worked well in a team environment with a positive, service-minded attitude
Completed tasks in a timely and efficient manner
Solved problems independently
Took direction comfortably
Maintained a consistent schedule: Monday–Friday, 830AM–530 PM
Communicated effectively
Took initiative and worked independently
Adapted to change and took on new tasks as needed
Committed to staying in the role for at least one year before seeking a transfer
Maintained a positive mindset and built strong relationships with others

Responsibilities

Timely receipt, preservation and distribution of multiple forms of physical and electronic mail communications.
Accept and distribute other departments’ packages, inventory and client materials.
Handwriting and mailing out birthday cards to all (past & current) clients and VIPs.
Assisting the People & Culture team in projects, document creation and new hire orientations.
Upkeep of the main reception area, conferences rooms, and both staff breakrooms and client-facing areas – ensuring they are well stocked and clean, completing inventory and order placement for supplies.