Administrative Technician (SOS Automated Safety Enforcement Program)
About The Position
The Arlington County Police Department's Operations Division seeks an Administrative Technician to support the Automated Safety Enforcement Unit (ASEU), part of the Special Operations Section (SOS). The selected candidate will assist with the daily operations of the ASEU’s existing and future automated enforcement programs, including the Photo Red Light and Photo Speed programs. This unit utilizes advanced technologies to educate motorists, enforce traffic laws, and promote road safety through its rapidly expanding initiatives. Responsibilities include event processing, adjudication, customer service, and various administrative duties for the unit.
Requirements
- Ability to work independently and manage various responsibilities in a fast-paced environment
- Strong organizational skills, technological proficiency, and a high level of discretion
- Strong verbal and written communication skills
- Ability to handle challenging situations with tact and sensitivity, which is essential for maintaining a positive attitude when interacting with the public, departmental staff, and County personnel
- Completion of the requirements for graduation from a standard senior high school or vocational school, a GED certificate, or the equivalent
- Some experience providing administrative support
- Must obtain and maintain Special Conservator of the Peace Certification
- Must obtain and maintain a Virginia Criminal Information Network (VCIN) license for accessing records
Nice To Haves
- Interpreting and explaining legal concepts, doctrines, and codes
- Providing significant administrative support for multiple executive-level staff members
- Proficient in managing office systems and programs, delivering direct customer service such as routing and tracking requests, and maintaining accurate program data
- Advanced use of Microsoft Office Suite to draft, edit, and proofread reports, correspondence, and other documents that may be confidential or sensitive
- Familiar with Microsoft 365 Applications, including SharePoint, Teams, OneNote, MS Power Platform, and other resource management system
Responsibilities
- Using automated enforcement software to retrieve, screen, and review images, videos, and computer records to determine probable cause and recommend cases for further action
- Assisting the public with inquiries regarding their tickets, providing necessary customer service
- Utilizing Microsoft Office Suite and various other programs to support the program manager with administrative duties and record-keeping tasks
- Preparing and presenting evidence and courtroom testimony for contested cases
- Acting as a liaison between the Police Department and the vendor as needed
- Performing various administrative assignments
Benefits
- Generous benefits and retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
