PARKING ENFORCEMENT TECHNICIAN

Colonial Parking Inc•Mclean, VA

About The Position

Under general supervision, enforces city, state and county motor vehicle, parking, ordinances, codes and regulations; interacts with the public in regard to enforcement issues and general information matters; services and maintains parking enforcement equipment, such as meters, parking machines and signs; and performs related duties as assigned.

Requirements

A high school degree is required.
Ability to read and comprehend verbal instructions and written correspondence.
Ability to communicate effectively both verbally and through written correspondence.
Have and maintain a valid driver’s license.
Ability to safely drive a standard or automatic transmission vehicle.
Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
Ability to provide customer resolution in a professional and friendly manner.

Nice To Haves

One to two years’ experience in a service or related industry preferred of which 3 months must have been in a parking setting.
Ability to perform basic math calculations.

Responsibilities

Patrols an assigned area of the City to observe automobiles, motorcycles, commercial vehicles and other vehicles for parking violations; enforces related local regulations and ordinances and State vehicle code laws.
Places warning tags on vehicles subject to towing; arranges for towing of abandoned vehicles, vehicles with expired licenses, or illegally parked vehicles.
Issues citations for expired meters, improper use of specially designated or timed zones or lots, improper parking such as parking in crosswalks or other sidewalks, expired registration, improperly licensed vehicles, improperly parked motorcycles, parking in preferential areas, and related violations.
Completes data required for citations including but not limited to code sections violated, time, date and location of offense, vehicle license plate number and/or vehicle identification number.
Answers a wide variety of questions from the public regarding parking and related traffic laws, location of public buildings, parks, municipal facilities, and other points of interest; interacts with hostile and irate parking violators; responds to complaints from the public.
Maintains records of work performed and surveillance of long-term parking violations.
Completes declarations of citation circumstances to assist in prosecution of parking violations.
Signs off on correctable citations for registration and equipment violations.
Tags and/or reports malfunctioning parking meters, faded paint on curbs, vandalized signs, and other obstacles that may impede enforcement or hinder the public from understanding and obeying the law.
Reports malfunctioning enforcement vehicles and takes them to the Corporation Yard for service and repair.
Performs related duties as assigned.
Responsible at all times for reviewing, understanding and acknowledging in writing when requested, the company provided policies and procedures that directly support completing my required work duties.