Administrative Technician
State of Nebraska•Lincoln, NE
•Onsite
About The Position
The Nebraska Department of Health & Human Services (DHHS) contributes to the lives and health of Nebraskans every day. Our mission, “Helping people live better lives,
Requirements
- Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.
- Experience with Microsoft Office 365 Suite or Google Docs
- Experience with client record systems and data-entry platforms
- Prior knowledge of entering insurance information
- Strong attention to detail and organizational skills
- Ability to maintain confidentiality and process large amounts of information
- Ability to follow detailed instructions in a professional setting
- Knowledge of: Administrative and office processes and procedures and associated computer applications such as word processing, file management, record keeping, and database management; customer service processes and principles; specialized processes and terminology associated with assigned work.
- Skill in: Active listening; asking questions; understanding instructions; using word processing; creating spreadsheets, charts, graphs, and reports; managing time, schedules, and priorities; monitoring and assessing program performance; applying critical thinking techniques.
- Ability to: Formulate and recommend alternative courses of action; communicate and exchange information and ideas with others; interpret and apply policies, procedures, and regulations; track and monitor information; retrieve information from a variety of sources; maintain confidential records.
Responsibilities
- Provide administrative and technical support for agency programs, operations, boards, commissions, and leadership teams
- Research, collect, compile, and maintain information, records, reports, and documentation for administrative, operational, and compliance purposes
- Prepare reports, presentations, charts, graphs, spreadsheets, and other materials using database and office software applications
- Coordinate schedules, meetings, conferences, agendas, and official meeting records, including recording minutes and preparing documentation
- Monitor projects, program activities, expenditures, deadlines, and workflow processes to support operational goals and process improvement initiatives
- Provide customer service, technical assistance, software support, training, and guidance to staff, stakeholders, and end users regarding agency procedures and systems
- Assist with administrative service functions including budgeting, grants, personnel support, public relations, compliance reviews, and interagency communications while maintaining confidentiality and professionalism
Benefits
- 156% state-matched retirement
- 13 paid holidays + generous leave starting immediately
- Medical, dental, and vision insurance
- $20,000 employer-paid life insurance
- Tuition reimbursement & professional development
- Employee Assistance Program (EAP)
- Fun, mission-driven, and supportive team environment
- Job stability in public service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
