Administrative Technician
About The Position
Join Our Team: Administrative Technician – Occupational Licensure Team Are you looking for a fulfilling career where you can make a difference? Do you have a keen eye for detail and a passion for providing outstanding customer service? Join our dynamic team at the State of Nebraska’s Department of Health and Human Services as a full-time Administrative Technician in our Occupational Licensure Team! We are looking for organized and dedicated individuals to support our mission of delivering high-quality services. If you have strong administrative skills and a commitment to excellence, we want to hear from you!
Requirements
- Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.
Nice To Haves
- Ability to review applications/documents in accordance with statutes, regulations, and guidelines.
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Access (or similar software).
- Experience with phone and in-person customer service, especially regarding the status of applications and required documentation.
- Ability to organize, track, update, and file records in both electronic and manual formats.
- Experience handling confidential documents in compliance with HIPAA regulations.
- Valid drivers license
Responsibilities
- Reviewing and processing applications related to licensure and certification.
- Ensuring all documents, including transcripts and examination scores, are accurate and complete for initial licensure and renewals.
- Issuing, renewing, auditing, reinstating, and inactivating licenses while following established procedures.
- Assisting with preparation for board meetings by compiling applications that need Board review and added to the agenda materials and preparing rooms if needed.
- Entering and updating licensing and renewal data into the online web browser My License Office (MLO).
- Communicating with licensees, applicants, and the public regarding licensing requirements, statutes, and regulations.
- Handling routine phone calls, correspondence, and maintaining organized files.
- Operating copiers, fax machines, and other office equipment as needed.
Benefits
- State-matched retirement contribution of 156%!
- 13 paid holidays per year!
- Generous leave accruals that begin immediately – includes 12 paid vacation days and 12 paid sick days!
- Tuition reimbursement program!
- Public Service Loan Forgiveness Program (PSLF) through the Federal government.
- 79% employer-paid health insurance plans.
- Dental and vision insurance plans.
- Employer-paid $20,000 life insurance policy.
- Career advancement opportunities as the largest and most diverse employer in the state.
- Training and development based on your career goals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
