Administrative Support

Aston Carter•Louisville, KY

6d•$18 - $20•Onsite

About The Position

This Administrative Support role focuses on processing payments and balancing accounts within a credit clearing environment. You will handle payments received by mail, over the internet, and in person, ensuring they are accurately posted and reconciled. The position requires strong computer skills, comfort with formatting letters and editing Excel spreadsheets, and the ability to follow detailed procedures. You will collaborate with a supportive team while also working independently for much of the day in a growing, privately owned organization.

Requirements

Proven background in payment processing, including payment posting and reconciliation.
Experience in collections or a related field, such as accounts receivable or credit clearing.
Familiarity with healthcare environments or healthcare-related payment processing, including basic healthcare terminology.
Strong computer skills, including proficiency with word processing tools and spreadsheets.
Ability to format letters professionally and accurately for payment-related correspondence.
Proficiency in editing and maintaining Excel spreadsheets for payment letters and account tracking.
High attention to detail, with the ability to follow multiple steps and detailed procedures when processing payments.
Comfort working both as part of a team and independently for extended periods.
Strong organizational skills and the ability to manage multiple tasks related to payment processing and account balancing.
Effective verbal and written communication skills for interacting with colleagues and assisting with phone calls.
Associate’s degree or equivalent education.

Nice To Haves

Collections background, particularly in credit or healthcare settings.
background with healthcare terminology to support healthcare-related payment processing.
Experience in a small business or privately owned company environment.
Demonstrated reliability and strong attendance, supporting eligibility for attendance-based bonuses.
Interest in long-term growth opportunities within a company after an initial contract period.

Responsibilities

Process payments received by mail, internet, and in-person channels accurately and in a timely manner.
Post payments to the appropriate accounts and ensure all transactions are properly recorded.
Balance accounts and reconcile payment activity to maintain accurate financial records.
Format and prepare payment-related letters, ensuring clarity, accuracy, and professional presentation.
Edit and maintain Excel spreadsheets used for payment letters and account tracking.
Follow detailed, step-by-step procedures when processing payments to ensure compliance and accuracy.
Assist with answering phones and directing calls as needed to support overall office operations.
Collaborate with team members on shared projects and tasks to support departmental goals.
Work independently for most of the day while maintaining productivity and attention to detail.
Support collection-related activities by applying knowledge of payment posting and account resolution.
Apply understanding of healthcare terminology when working with healthcare-related payments and accounts, if applicable.