About The Position

The Administrative Support Team Associate supports daily store operations by maintaining an organized Store Management Office and handling administrative and human resources functions. The role coordinates internal communications, scheduling, cash office operations, new-hire onboarding and paperwork, training sessions, colleague engagement and recognition programs. The associate serves as a point of contact for store colleagues and leadership on HR-related matters, distributes reports, balances the vault and supports maintenance requests. The position calls for professionalism, discretion, attention to detail and a collaborative approach to maintaining a supportive store environment. The associate helps keep the office clean, organized and prepared, reviews team priorities, and completes tasks accurately and professionally. The role also involves customer and colleague interactions, meeting daily sales goals, communicating clearly and supporting store results. Schedules include weekend shifts, with hours dependent on business needs and colleague availability.

Requirements

  • 1–2 years of related experience required.
  • Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Enjoy meeting people, learning about them and sharing information.
  • Resourcefulness and ability to adapt to changing priorities, work independently and contribute to team dynamics.
  • Ability to use electronic devices.
  • Ability to meet daily sales goal challenges.
  • Ability to perform required physical activities, including talking, lifting, constant moving, standing, reaching, stooping, kneeling, crouching and climbing ladders.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Close vision, color vision, depth perception and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Maintain an organized Store Management Office and support daily store operations.
  • Handle administrative and human resources functions and coordinate internal communications.
  • Support scheduling and manage cash office operations.
  • Coordinate new-hire paperwork, onboarding and training sessions.
  • Serve as a liaison and point of contact for HR-related matters for colleagues and store leadership.
  • Support colleague engagement and maintain store recognition programs.
  • Distribute reports, balance the vault and support maintenance requests.
  • Keep the office clean, organized and prepared for colleagues and customers.
  • Communicate and collaborate with customers, colleagues, supervisors and partners.
  • Complete reports and daily operational tasks accurately and professionally.
  • Work toward daily sales goals and contribute to individual and store results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal/financial advice.
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