About The Position

The Administrative Support Team Associate supports daily store operations by maintaining an organized Store Management Office and handling administrative, human resources, and internal communications functions. The role supports store leadership and colleagues through scheduling, cash office operations, new-hire onboarding, colleague engagement, and related office work. The Associate serves as a point of contact for colleagues and leadership and a liaison for HR-related matters. Duties include coordinating new-hire paperwork, onboarding, and training sessions; maintaining store recognition programs; distributing reports; balancing the vault; and supporting maintenance requests. The role requires professionalism, discretion, attention to detail, and a focus on helping maintain a well-organized, supportive store environment. The Associate communicates and collaborates with colleagues and customers, handles electronic devices and store technology, and completes tasks accurately and professionally. The role requires flexible availability, including days, evenings, weekends, and holidays. Part-time colleagues are typically scheduled 12–24 hours per week, with schedules depending on business needs and colleague availability.

Requirements

  • 1–2 years of related experience required.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort meeting daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, adapt to changing priorities, work independently, and contribute to team dynamics.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Maintain an organized Store Management Office and help keep the office clean and prepared.
  • Support daily store operations, including scheduling and cash office operations.
  • Coordinate new-hire paperwork, onboarding, and training sessions.
  • Act as a point of contact for store colleagues and leadership and a liaison for HR-related matters.
  • Support colleague engagement and maintain store recognition programs.
  • Distribute reports and balance the vault.
  • Support maintenance requests.
  • Communicate and collaborate effectively with colleagues, customers, and supervisors.
  • Complete tasks and daily operations accurately and professionally.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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