Administrative Support Specialist

Arapahoe County•Littleton, CO

About The Position

The Administrative Support Specialist works closely with the Office Operations & Support Supervisor to manage, track, and complete administrative and customer service tasks for the Treasurer’s Office on daily, weekly, monthly, and annual schedules. The role also supports the Tax Compliance Representative / Collections Specialist in organizing and tracking field collection activities. Work includes coordinating office operations, correspondence, invoices and payments, data entry, and customer interactions. The position is generally based in a standard office environment and may be eligible for working from home at least one day per week after six months.

Requirements

  • High school diploma.
  • At least 2 years of administrative experience or at least 1 year of experience working in a public-sector position; a combination of education and experience may be considered.
  • Attention to detail and problem-solving skills to identify errors and offer solutions.
  • Ability to organize, track, and complete several overlapping tasks with varying deadlines accurately and on time.
  • Courteous and diplomatic communication skills for interactions with the public, elected officials, county employees, and other government officials.
  • Ability to read, write, and speak English clearly and concisely.
  • Intermediate skills with Microsoft Office products, including Word, Excel, and Outlook.
  • Demonstrate accountability, accessibility, inclusivity, and integrity.
  • Successfully pass pre-employment testing, which may include an acceptable motor vehicle record (MVR) and background check.

Nice To Haves

  • At least 1 year of administrative experience within the public sector.
  • Ability, interest, and/or aptitude to work with, understand, create, and/or manipulate complicated spreadsheets.

Responsibilities

  • Assist with coordinating and completing daily Treasurer’s Office operational tasks, including managing supplies, logging and tracking FIX tickets and audit requests, preparing tax payments for the Bookkeeping Department, and answering phone calls and assisting the public in person.
  • Assist with Treasurer’s Office correspondence, including general email inquiries, returned checks, formal communications, CORA requests, and coordination of data research requests.
  • Assist with invoices and payment processing using SAP accounting software, and complete large-dollar purchase processes when necessary, such as postage purchases.
  • Assist with returned mail, data tracking, and updating data in software systems.
  • Coordinate with the Tax Compliance Representative / Collections Specialist to create daily and weekly organization plans for field collection activities.
  • Perform other duties as assigned.
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