Administrative Support Specialist

Berlin-Wheeler, Inc. • Topeka, KS

3d • $12 - $14 • Onsite

About The Position

If you enjoy keeping things organized, helping people, and knowing that your work makes a difference, this could be a great fit for you. As an Administrative Support Specialist, you'll have a variety of responsibilities throughout the day. One minute you may be typing and mailing a letter, the next you may be helping someone at the front desk, answering a question, or making sure a document is handled correctly. You'll work with different teams, learn how our business operates, and become someone others can count on. This is a great opportunity for someone who likes a mix of office work and people interaction, takes pride in doing things accurately, and enjoys being part of a team. You don't need to know everything on day one, we'll help you learn the position and our systems.

Requirements

• Have a high school diploma or GED equivalent.
• Have experience in an office, administrative, clerical, reception, or customer service role.
• Are comfortable typing, proofreading, and working with documents.
• Can use a computer and are willing to learn Microsoft Teams and other software.
• Pay attention to details and understand the importance of accuracy.
• Can handle confidential information professionally.
• Enjoy helping people and communicating in a friendly, respectful way.
• Can stay organized when several requests come in at once.
• Are comfortable working independently and asking questions when needed.
• Can adapt to changing priorities and learn new processes.

Nice To Haves

• Previous experience with Berlin-Wheeler, Inc. is preferred, but not required.

Responsibilities

• Prepare, proofread, print, and mail correspondence and itemized statements.
• Receive letter and document requests through Microsoft Teams and make sure they are completed accurately and on time.
• Review documents for HIPAA and PII, redact sensitive information when needed, and follow proper procedures for storing and sending documents.
• Maintain records, retrieve files, and make sure documentation is in the right place.
• Answer phones, greet visitors, answer questions, and assist with walk-in payments.
• Help with account documentation, payment and insurance requests, reports, and other administrative tasks.
• Become familiar with our systems and processes and help identify ways to make the work easier and more efficient.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED