STATE ATTORNEY'S ODDICE, 10TH CIRCUIT- CLERICAL SPECIALIST I - 21010041

State of Florida•Bartow, FL

1d•Onsite

About The Position

An Administrative Support Specialist serves as a primary point of contact for the State Attorney’s Office, providing professional and courteous assistance to callers and visitors while performing a variety of administrative support duties. This position is responsible for answering and directing incoming telephone calls, greeting visitors, processing incoming and outgoing mail, and assisting with general office operations. Bilingual employees will assist in translations.

Requirements

Proficient in English and Spanish in both verbal and written communications.
Knowledge of basic phone systems.
Ability to communicate effectively.
Dependable and routine in-office attendance during regularly scheduled business hours.
Ability to focus and pay attention to detail.
Ability to read and comprehend.
Efficient typing skills.
Effective and efficient communication skills and ability to interact professionally with other employees, members of the public and stakeholders.
Perform quality work within deadlines.
Ability to operate a computer and other office machinery.
Ability to run the telephone system and respond to calls professionally.
Ability to answer phone and take messages as required.
Ability to read and follow rules, regulations, policies and procedures.
Work effectively as a team contributor as well as independently.
Comply with all Public Records statutes and policies.
Travel as required.

Responsibilities

Answering all incoming local and long-distance calls and making the proper connection to the person or office requested.
Placing outgoing local and long-distance calls.
Placing interoffice calls.
Answering routine non-technical questions and referring other questions to the proper person or office.
Acting as receptionist, registering callers and visitors, directing them to the proper office and giving routine information.
Entering and updating information into office systems.
Pulling files.
Preparing folders.
Preparing or filing office correspondence and documents.
Extracting or copying information from one record to another.
Photo copying/printing documents.
Stamping/sorting/distributing mail.
Addressing envelopes.
Performing various office delivery runs.
Maintaining detailed records.
Developing new clerical procedures.
Requisitioning/ordering/receiving/storing/issuing office supplies.
Assisting in translations (for bilingual employees).