Administrative Support Specialist
About The Position
Under the direction of the Chief Financial Officer, the Administrative Support Specialist is responsible for operational, IT, facilities and finance support. This role requires attention to detail and organizational skills to provide administrative support functions. The Administrative Support Specialist will support the Chief Financial Officer by performing administrative tasks and best practices for integrated, person-centered, trauma informed care and support in service of the mission of Mainstay; to provide life-long, high-quality support services, ensuring that people with intellectual disabilities and autism lead fulfilling lives.
Requirements
- Associate’s degree and three years of experience in administrative capacity or high school diploma and five years’ experience in administrative functions.
- Experience in human service organizations is highly preferred.
- Valid Driver’s License required.
- Attention to detail
- Problem-Solving skills
- Display written and verbal communication skills and excellent listening skills for individual interactions and in group settings
- Use of Word, Excel, Access, PowerPoint, and SharePoint.
- Ability to work in a fast-paced environment with rapid turnaround times.
- Ability to work in a fluid structural environment requiring a high degree of collaboration.
- Ability to Multi-Task
- Ability to be flexible to the daily changing needs within the community
- Ability to handle culture change and engagement with compassion and resolve.
Responsibilities
- Assures technical support problem resolution through cooperative relationship with Technical Support Services at Enkompas for diagnosing application performance issues and supports the break/fix cycle.
- Provides project support to onsite resources from enkompas for staff onboarding/offboarding.
- Attends weekly ticket review meeting to facilitate communication and bring tickets to closure.
- Maintains inventory of IT supplies, computers, monitors, printers, iPad and other small devices.
- Works with enkompas and the CFO to develop the annual IT budget.
- Orders and maintains cell phones in conjunction with enkompas.
- Sets up Key Fobs for new hires/removes terminated employees from security system at corporate office.
- Liaison with fleet vendor for gas cards, system access, GPS ordering and reporting.
- Sets up or cancels all utilities at residential homes including internet, phone, security.
- May assist with ordering appliances as needed.
- Oversees access to systems and information utilizing approved Mainstay’s security policies, standards, and guidelines.
- Communicates with phone vendor changes/additions and deletions.
- Distribute desk phones as needed.
- Assists with the setup and training of employees to use the agency phone application.
- Participate in new hire training to assist employees with access to systems.
- Coordinates ordering/replacement of small printers with the Wilson Group.
- Offsite storage management
- Ordering document destruction
- Putting together folders and information for enTRUST
- Filing/scanning as needed
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
