Administrative Support Specialist

Select Medical•Camp Hill, PA

7d•Onsite

About The Position

Select Medical is one of the nation's largest providers of specialized acute and long-term acute care. The Administrative Support Specialist will provide support to both the central business office and hospital staff by fulfilling all records requests regarding outstanding accounts receivable. Inventory, review, follow up, and respond to all medical records and itemized bill requests as required for payment. Send out priority mail for the department and document the tracking information for our records. Compile information for patient and insurance refund packets. Communicate with facilities and/or patients regarding additional information needed for payment of claims. Document in the Medhost system all verbal and written activities relative to that account. Performs other duties and special projects as assigned.

Requirements

High school diploma or equivalent required.
One year of customer service experience Retail/Hospitality/Banking/Healthcare
Microsoft Office: Outlook, Word, and Excel.
Ability to work with multiple programs simultaneously.
Good interpersonal skills including: face-to-face, verbal, electronic, and telephonic.
Accuracy and attention to Detail
Organized
Good time management skills in order to meet deadlines.
Ability to multitask
Ability to work independently and as part of a team to reach mutually established goals.
Flexible and open to change
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management

Nice To Haves

Knowledge of indemnity insurance practices, contracts, and managed care is ideal.
Previous experience in a metrics-based role, where production/quality standards are upheld.

Responsibilities

Inventory, review, follow-up, and respond to all medical records and itemized bill requests as required for payment.
Send out priority mail for the department and document the tracking information for our records.
Compile information for patient and insurance refund packets.
Communicate with facilities and/or patients regarding additional information needed for payment of claims.
Document in the Medhost system all verbal and written activities relative to that account.
Performs other duties and special projects as assigned.