Administrative Support Specialist (Reception Services)

KMRG, LLC•Arlington, VA

8d•$19 - $24•Onsite

About The Position

We are seeking an Administrative Support Specialist (Reception Services) to support the U.S. Trade and Development Agency’s (USTDA) Information Resource Center (IRC) in Arlington, VA. In this role, you will provide front desk and visitor management support that ensures professional representation of the agency, smooth coordination of appointments and meetings, and responsive assistance to staff and guests. This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.

Requirements

1-3 years of experience in a professional office environment as a support assistant or receptionist, or equivalent position
Experience handling phone calls, emails, and mail, serving as the point of contact for internal/external communication
Experience managing calendars, scheduling meetings, appointments, and greeting high-level guests
Experience creating and distributing correspondence, reports, and other documents
Ability to manage the receptionist area
Proficiency in office software and equipment
Effective written and verbal communication skills for interacting with various individuals
U.S. citizenship is required
Active or ability to obtain and maintain a secret security clearance

Nice To Haves

Higher education preferred

Responsibilities

Staff and operate the USTDA reception areas during business hours
Receive incoming visitors and telephone calls and issue visitor badges
Greet and assist high-level U.S. and foreign officials, Congressional staff, and senior executives
Coordinate visitor access with building security and maintain visitor logs
Arrange local transportation services and make reservations for visitor parking
Distribute USTDA parking vouchers and Metro cards to guests and staff
Accept and distribute incoming mail and courier packages as required
Receive and log facilities requests into the building management tracking system
Respond to facility-related submissions and generate and close work order tickets
Monitor the shared facilities email account and escalate issues to the Office of Administration
Coordinate conference room scheduling and assist with meeting arrangements
Maintain the reception areas in a well-organized, clean, and professional condition
Handle reservations for USTDA’s Business Center and conference rooms (excluding Director’s Conference Room)
Maintain an events calendar for the Business Center and all Agency conference rooms
Review and approve staff booking requests
Provide other administrative support duties as required