Administrative Support Specialist 1

Pinellas County Government•Clearwater, FL

2d•Onsite

About The Position

The Administrative Support Specialist 1 works in Facility Operations and serves as a first point of assistance for customers by routing calls, emails, and work orders. The role is also an initial reviewer of department purchasing requests to help minimize obstacles to approval. It performs independent administrative and/or supervisory office support work in areas such as budget, personnel, payroll, purchasing, risk management, finance or billing, computer support, elections, or other department-specific services. The position may have administrative responsibility or supervision for specific department-wide operations and activities for the County or a moderately sized office, and may support field personnel. The position is based at 520 Oak Avenue, Clearwater, Florida, and is scheduled Monday through Friday from 8:00 a.m. to 4:30 p.m. Remote work is not available. Assignment may require a variety of work schedules, including compulsory work periods during special, emergency, or disaster situations.

Requirements

Three years of experience in planning, sustainability, asset management, facilities, property management, or construction; or a two-year degree in a related field and one year of such experience; or an equivalent combination of education, training, and/or experience.
Availability to work a variety of schedules, including compulsory work periods during special, emergency, and/or disaster situations.
Knowledge of business English, spelling, punctuation, and arithmetic.
Knowledge of modern office methods, practices, and procedures.
Knowledge of data-entry and work-management systems.
Knowledge of office automation equipment and systems.
Knowledge of laws and rules governing procedures and legal requirements encountered in government office operations.
Knowledge of service scheduling and the time, material, and manpower requirements for completing a variety of facility maintenance projects.
Knowledge of methods and techniques used in facility repair and maintenance projects.
Knowledge of inventory practices and procedures.
Knowledge of procurement practices, policies, and procedures.
Ability to communicate effectively orally and in writing.
Ability to operate office automation equipment.
Ability to establish and maintain effective working relationships with employees and the public as necessitated by the work.
Ability to maintain accurate records of scheduled work projects and the status of maintenance projects.
Ability to understand and carry out oral and written instructions.

Responsibilities

Receive and respond to emails, phone calls, and service requests from internal customers in County facilities regarding facility repair and maintenance, project scheduling, and estimated completion dates.
Prioritize, assign, and schedule work involving facilities, parking lots, garages, grounds, mechanical, plumbing, electrical, vertical transportation, and access/security systems.
Coordinate with field staff to ensure asset data is consistent with the database of record.
Assist in estimating labor, tools, and materials needed to complete work orders.
Issue sub-work orders, cancellations, changes, and high-priority work orders.
Maintain and monitor records of work orders, scheduled completion dates, work progress, and delays; work with supervisors and managers to adjust proposed dates to reflect current status.
Submit purchase requests for tools and materials and manage the quote/bid process through final approval.
Monitor crew availability and combine crew specialties as needed to maximize available resources.
Perform information-processing duties, including using statistical reports or programs and entering and retrieving data.
Perform related work as assigned or required.