Administrative Support Records Clerk

City of Clarksville • POLICE - 135 Commerce Street Clarksville, TN

1d • Onsite

About The Position

This is the second of four levels in the Administrative Support series. Incumbents provide routine standard clerical support to a department or function. Responsibilities may include answering the telephone and directing calls; providing routine customer service; maintaining an established filing system; running standard reports; entering data; accepting routine or standard payments; sorting and delivering documents; and operating standard office equipment. This position will remain open through October 1, 2026, or until filled.

Requirements

• High school diploma or GED equivalent.
• No experience required.
• Knowledge of modern office procedures and equipment.
• Knowledge of customer service principles.
• Knowledge of filing.
• Knowledge of English language, grammar, and punctuation.
• Knowledge of basic filing systems.
• Knowledge of computers and related software applications.
• Skill in operating standard office equipment.
• Skill in maintaining records and files.
• Skill in data entry.
• Skill in using proper English, grammar, punctuation, and spelling.
• Skill in providing customer service.
• Skill in using computers and related software applications.
• Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisors, the public, etc. sufficient to exchange or convey information and to give and receive work direction.

Responsibilities

• Responds to requests for information from the public, staff, and/or other interested parties; answers routine questions; directs callers/visitors to appropriate locations or staff.
• Files documents alphabetically, numerically, or by other prescribed methods in established filing systems.
• Prepares, reviews, and/or processes a variety of routine correspondence, logs, information, paperwork, invoices, forms, and/or other related information in assigned area of responsibility; keys information into acceptable spreadsheets and/or databases.
• Collects and reviews data for accuracy and reasonableness.
• Processes, receives, sorts, and distributes a variety of correspondence, deliveries, and mail; makes photocopies; and faxes documents.
• Monitors and restocks office supplies and materials.
• Runs standard reports in assigned area of responsibility.
• Accepts standard payments and issues receipts.
• Performs other work as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED