Administrative Support Manager, Department of Education Policy Studies
About The Position
The Department of Education Policy Studies is seeking an Administrative Support Manager to oversee the department's business and administrative operations. Working closely with the Department Head, this position plays a key role in developing and managing departmental budgets, recommending funding strategies, approving financial and personnel transactions, and providing data-driven insights to support planning and decision-making. The Administrative Support Manager also provides oversight of office operations, administrative staff, and departmental procedures while fostering collaboration with university partners to support the department's teaching, research, and service mission.
Requirements
- Demonstrated leadership experience with a proven ability to build collaborative relationships, lead change, and achieve organizational goals
- Excellent interpersonal skills, with the ability to foster engagement through active listening, responsiveness, and trust-building
- Inclusive and respectful when working with others
- Effective verbal and written communication and organizational skills
- Demonstrated attention to detail and accuracy
- Driven to provide excellent customer service
- Demonstrated ability to exercise professional judgment, act proactively, and take initiative
- Experience managing or maintaining budgets, including tracking overspending.
- Bachelor's Degree
- 8+ years of relevant experience
- 3+ years of supervisory experience
- Equivalent combination of education and experience accepted
- Applicants must submit a cover letter addressing their interest and relevant experience, in addition to a resume.
- Applicants must be authorized to work in the U.S.
Nice To Haves
- Experience with Workday, LionPATH (student information system), and SIMBA (System for Integrated Management, Budgeting and Accounting)
Responsibilities
- Develop and manage departmental budgets; recommend funding strategies.
- Oversee daily function of the Department’s office; respond to and/or resolve faculty, staff, and student issues, involving Human Resources (HR) when necessary.
- Review and approve financial and HR transactions.
- Compile and analyze data for reports, grants, contracts, and programs.
- Lead strategic planning for operations including communications, finance, staffing, and technology.
- Liaise with internal offices and external agencies; represent the department in meetings and committees.
- Coordinate cross-departmental programs and course scheduling.
- Oversee logistical tasks related to HR functions and actions (e.g., entering Graduate Assistantship appointments, generating appointment letters, and managing terminations).
- Provide administrative support for faculty hiring and promotion/tenure committees.
- Act as facilities coordinator: manage office space assignments and moves; assess and procure office equipment and furniture.
- Supervise the Department's administrative team. This will involve hiring, training, coordinating work assignments, and evaluating the performance of direct reports, as well as recommending professional development and resolving employee relations issues (escalating to HR when necessary).
Benefits
- Comprehensive medical, dental, and vision coverage
- Robust retirement plans
- Substantial paid time off which includes holidays, vacation and sick time
- Generous 75% tuition discount, available to employees as well as eligible spouses and children
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What This Job Offers
Job Type
Full-time
Career Level
Manager
