Administrative Support II

Finning•Edmonton, AB

4d•Onsite

About The Position

Reporting to the Customer Service Supervisor, the Administrative Support II supports the general administrative operations of the warehouse. This role is ideal for someone with a keen eye for detail who enjoys working in a collaborative, timeline-driven environment.

Requirements

Excellent verbal and written communication skills.
Analytical skills with a high attention to detail.
Ability to set priorities and meet tight deadlines.
Self-driven with strong organizational skills, including the ability to problem solve.
A team player with strong interpersonal skills.
Proficient in MS Office applications, advanced level in excel and internal systems.
Willingness to understand and adhere to Finning policies and procedures, including safety.

Nice To Haves

Post-secondary education in Operations Management, Supply Chain Management, Business or equivalent experience in a related field is an asset.
Experience with M3 Infor (Lawson) is considered an asset.
Previous office administration and customer service experience.
Knowledge and understanding of, or experience in end-to-end supply chain management within heavy equipment, automotive, utilities, mining, parts or retail industry would be preferred.

Responsibilities

Accountable for Infor M3 (Lawson) transactions for Exchange transactions at OEM.
Manage work orders/purchase orders for OEM and 3rd party rebuild facilities.
Process invoices for rebuilt components at OEM.
Collaborate with Finning parts team to complete transactions, including zero dollar core credits, inbound/outbound shipments, and other ad hoc requests.
Monitor inventory inbound and on-hand within the warehouse and solve problems that arise regarding this inventory.
Recognize and investigate problems with the system or invoicing and make recommendations to rectify.
Support Finning branches and departments to improve knowledge and understanding of parts/exchange components procedures and performance to improve overall supply chain effectiveness.
Collaborate with inventory planners, supervisors, supply chain groups, branches, and cross-functional groups within the company to proactively identify and mitigate any issues, as well as developing solutions to continuously improve the performance of our supply chain.
Provide backup to other roles during vacation, travel, or high volume periods.