Anthropology Administrative Support Assistant II

California State University, Fullerton•Fullerton, CA

2d•Onsite

About The Position

The Anthropology department within the Division of Academic Affairs has a long tradition of excellent undergraduate and graduate education. We offer opportunities for student engagement through student clubs, research with faculty, and service-learning in the community. We seek an exceptional individual to join our team as the Anthropology Administrative Support Assistant II. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness. The College of Humanities and Social Sciences is committed to educating students to be culturally, globally, socially, historically, and environmentally astute, civically responsible alumni able to navigate an increasingly complex and interconnected world. The Anthropology Administrative Support Assistant II should be organized, detail oriented, and possesses excellent communication skills. Under general supervision, the Anthropology Administrative Support Assistant II provides comprehensive administrative and operational support for an academic department. The position serves as the primary front-office point of contact, delivering high-quality customer service to students, faculty, staff, and visitors; coordinating office workflow; and supporting department communications, scheduling, records management, and event logistics including Commencement. Provides registration support, leads the department’s Student Opinion Questionnaire (SOQ) process, maintains the department website and marketing materials, and serves as backup Department IT Coordinator (DITC) as needed. The Anthropology Administrative Support Assistant II coordinates and processes faculty and student travel requests and reimbursements (including international travel), supports textbook adoption and desk copy requests. Other duties as assigned.

Requirements

High School diploma or the equivalent.
General working knowledge of applicable university infrastructure, policies, and procedures.
Thorough knowledge of office methods, procedures, practices, and equipment.
Thorough knowledge of English grammar, punctuation, and spelling with demonstrated competence in effectively presenting standard information in writing.
Ability to learn, interpret independently, apply, and identify deviations from a variety of complex policies and procedures.
Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions.
Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data.
Ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills.
Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions.
Basic typing and keyboarding skills.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment.

Nice To Haves

Experience working in an academic administrative office.
Experience working in customer service environment.
Proficiency using a PC and Microsoft Office software including Word, Excel, Outlook, and PowerPoint.

Responsibilities

Serves as the primary front-office point of contact, delivering high-quality customer service to students, faculty, staff, and visitors.
Coordinates office workflow.
Supports department communications, scheduling, records management, and event logistics including Commencement.
Provides registration support.
Leads the department’s Student Opinion Questionnaire (SOQ) process.
Maintains the department website and marketing materials.
Serves as backup Department IT Coordinator (DITC) as needed.
Coordinates and processes faculty and student travel requests and reimbursements (including international travel).
Supports textbook adoption and desk copy requests.
Other duties as assigned.