Administrative Support I

City of Dublin•Dublin, OH

3d•Onsite

About The Position

The City of Dublin is seeking an Administrative Support I to serve as the first point of contact for residents at their Service Center. This role provides exceptional customer service and administrative support to ensure the efficient delivery of municipal services. The position involves performing routine, detail-oriented clerical and administrative duties, including reception, answering phones, mail handling, filing, copying/scanning, data entry, scheduling, and maintaining office supplies.

Requirements

High School Diploma or GED, entry-level coursework in Microsoft Office Suite (specifically Word, Excel, Outlook) and computer operations, and basic clerical and administrative support experience, or any equivalent combination of education and experience.
Good organizational skills.
Excellent written and verbal communication skills.
Ability to proficiently learn intermediate Microsoft office applications and the Department's/Division’s or administrative function’s proprietary software following appointment.
Ability and willingness to adapt, embrace, and support change, and to learn new methods and processes.
Ability to seek out and participate in professional growth opportunities offered by the City to keep current and grow professionally.
Valid driver's license.

Nice To Haves

Department/Division or administrative function may require licenses or certifications relevant to specific job responsibilities.

Responsibilities

Serves as the City of Dublin Service Center's front desk receptionist, providing professional and courteous front-line customer service.
Provides essential administrative support requiring excellent written and verbal communication skills.
Maintains exceptional public relations by providing routine information, handles minor problems, and refers contacts to the most appropriate source when needed.
Performs basic accounting duties including cash handling, preparing deposits, reconciling cash accounts, fee collections, receipt generation, and other basic accounting and data entry tasks.
Generates various permits.
Sends and distributes mail.
Document management which includes filing, copying or scanning documents.
Schedules rooms for special events or meetings
Maintains inventory of office supplies
May handle confidential and sensitive information.
Performs other related duties as assigned.