Administrative Support Coordinator
About The Position
Gateway Rehab Center (GRC) is hiring an Administrative Support Coordinator for our Patient Benefits Coordination (PBC) Department! In this essential administrative role, you will support key patient benefits and billing processes, helping ensure accurate reimbursement, timely authorizations, and efficient coordination of services across Gateway Rehab locations. This position is hybrid with two days remote and three days onsite at our Washington, PA facility. If you're highly organized, detail-oriented, and enjoy working in a fast-paced healthcare environment, keep reading!
Requirements
- High school diploma or equivalent required.
- Experience with healthcare insurance preferred.
- Experience with CPR Web preferred.
- Experience with pharmacy billing preferred.
Nice To Haves
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Strong attention to detail and accuracy.
- Data entry proficiency.
- Computer literacy and ability to learn multiple systems.
- Understanding of healthcare insurance and reimbursement processes.
- Ability to maintain confidentiality and handle sensitive information appropriately.
Responsibilities
- Process medication slips received from all GRC locations.
- Track, monitor, and enter charges for injectable and oral medications.
- Monitor and maintain billing rules for enhanced rate MAUD billing to support accurate reimbursement.
- Obtain and track county authorizations for clients in Washington, Butler, and Westmoreland counties.
- Monitor Allegheny County fund activity and assist with allocation planning.
- Respond to staff inquiries and communicate effectively across departments to resolve issues and support ongoing operations.
- Assist with Gift Shop and PAC card processing during periods of increased workload or staffing shortages.
- Provide support with billing inquiries and Patient Benefit Coordinator duties as assigned.
- Perform other related duties as assigned.
Benefits
- Contribution toward the medical insurance plan of your choice: Highmark or UPMC
- Employee discount programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
