Administrative Support Clerk

Wellpath•Franklin, TN

About The Position

The Administrative Support Clerk receives, sorts, processes, distributes, and prepares incoming and outgoing mail and related documents in support of business operations. The role ensures correspondence, packages, payments, records, and other materials are handled accurately and on time. It prepares documents for scanning, indexing, filing, and records management, and routes priority items to appropriate recipients. The position coordinates mailings and shipments, supports administrative work queues, monitors mailroom equipment and supplies, maintains organized workflows, and protects sensitive information.

Requirements

High school diploma or equivalent experience.
At least one year of experience in a clerical environment.
Working knowledge of U.S. postal procedures.

Responsibilities

Receive, sort, prepare, scan, index, file, and manage incoming mail, business documents, and records according to established procedures.
Identify and route priority items and deliver mail, packages, and correspondence to designated recipients and business units.
Process special-handling mail and coordinate outgoing mailings and shipments through approved postal, courier, and delivery services.
Prepare, print, package, and distribute operational documents; process administrative work queues, document exceptions, and routine tasks.
Monitor mailroom equipment and supplies and maintain the confidentiality and security of sensitive information.
Assist with special projects and other assigned duties.