Administrative Support - Clerk II

City of Edmonton•Edmonton, AB

8d•CA$52,563 - CA$65,263•Onsite

About The Position

The City of Edmonton’s Parks and Roads Services branch is looking for a proactive and detail-oriented Administrative Support Clerk to join their Mobility Infrastructure Services team. This role serves as the welcoming face and operational backbone of the section, handling tasks from front-desk reception to financial and inventory tracking. The position supports the operational success of business areas by managing document workflows, facilitating material tracking in SAP, and coordinating correspondence. The role also involves providing operational coverage and backup for administrative team members during leaves and vacations. The Administrative Support Clerk II is expected to cultivate the shared vision, champion continuous improvement, and embody core cultural commitments.

Requirements

High School Diploma including business subjects with an emphasis on general office practices, OR successful completion of a recognized office administration certificate
A minimum of two (2) years of progressively responsible, related administrative and clerical experience
Proven proficiency in standard office software and databases, with strong data entry and information management capabilities
Excellent verbal and written communication skills, including a high level of accuracy in grammar, spelling, and document formatting
Strong customer service focus with the ability to build and maintain positive, collaborative working relationships with internal teams and external vendors
Outstanding time management, organizational skills, and the agility to navigate changing priorities in a fast-paced setting
Exceptional attention to detail paired with a proven ability to handle sensitive information with the utmost discretion
Ability to make sound, independent decisions within the framework of established policies, procedures, and standard operating guidelines

Nice To Haves

Direct hands-on experience utilizing SAP, SAP ARIBA, SDMS, POSSE, Google Workspace (Docs, Sheets, Sites), and PeopleSoft
Demonstrated experience with municipal procedures, database administration, or operational document management

Responsibilities

Serve as the primary point of contact by warmly greeting, directing, and assisting staff and external visitors to maintain a professional, welcoming office environment
Monitor Business Shared Accounts (BSAs) for Mobility Infrastructure Services and route incoming/outgoing mail, deliveries, and courier services
Liaise with Corporate Risk Insurance and Engineering Technologists to process community claims and police reports, ensuring accurate upkeep of tracking logs
Execute material movement transactions, input bulk material data (such as asphalt and oil mix), and generate occasional maintenance work orders using SAP
Facilitate efficient procurement workflows by placing material orders on behalf of District Yards and updating the section’s master Purchase Order List
Coordinate meeting logistics, compile accurate minutes, and manage the lifecycle of section-wide records utilizing established information management protocols
Maintain the section’s Google Site, proactively update Occupational Health and Safety (OH&S) boards, and enter timely safety data into the Safety Data Management System (SDMS)
Partner with Program Supervisors to coordinate the onboarding and offboarding lifecycles for temporary employees