Administrative Support Assistant

Veterans Health Administration • Lakewood, CO

6d

About The Position

This position is located in the Veterans Family Member Program Directorate within the Office of Integrated Veteran Care and provides administrative support for the VFMP program. There is one vacancy, located in either Lakewood, Colorado, or Washington, D.C. This is not a virtual position; the employee must live within or be willing to relocate within commuting distance of the duty location. Telework may be authorized, with eligibility discussed during the interview process.

The employee serves as the directorate office manager and provides a range of administrative, clerical, budget, records, timekeeping, and scheduling support. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.; other schedules may be available based on operational needs and supervisor discretion.

Applicants must be U.S. citizens and complete the application, questionnaire, and required online assessment. Employment is subject to a background/security investigation, online onboarding, and a one-year probationary period. Participation in the seasonal influenza vaccination program is required for Department of Veterans Affairs Health Care Personnel. No educational substitution is available at this grade level. Applicants must have one year of specialized experience equivalent to at least the GS-06 grade level in Federal service.

Requirements

• U.S. citizenship.
• One year of specialized experience equivalent to at least the GS-06 grade level in Federal service, typically in or related to the position.
• Specialized experience must include relevant administrative work, such as appointment scheduling, meeting or conference coordination, calendar maintenance, clerical services, timekeeping and staffing-roster maintenance, payroll liaison work, or records management.
• Complete the required application, questionnaire, and online assessment.
• Subject to a background/security investigation and completion of online onboarding.
• Complete a one-year probationary period.
• Participation in the seasonal influenza vaccination program is required for VA Health Care Personnel.
• Must live within or be willing to relocate within commuting distance of the duty location.

Responsibilities

• Serve as office manager for the assigned directorate.
• Coordinate and make travel reservations.
• Prepare forecasts and develop budget projections based on historical usage and anticipated needs.
• Assist with developing and maintaining the onboarding process for new employees.
• Provide clerical and public-contact support, including answering telephones, referring visitors, and providing information about the office, its functions, and standard operating procedures.
• Monitor the budget to ensure it remains within guidelines and inform management when it is nearing its limits.
• Maintain calendars, schedule activities, and plan events and meetings for the organization.
• Serve as the point of contact for SharePoint issues affecting the directorate.
• Respond verbally and/or in writing to inquiries and administrative problems brought to the directorate.
• Serve as the primary timekeeper and maintain the directorate staffing roster.
• Serve as the records liaison and assist with implementing a records management program.
• Schedule appointments and coordinate meetings and conferences.
• Remind staff of scheduled meetings and make necessary administrative arrangements.
• Liaise with payroll to resolve timekeeping conflicts.
• Help ensure records are dispositioned according to policy and conduct regular records reviews.

Benefits

• Federal employees and their families have access to a comprehensive benefits package.
• Selected applicants may qualify for credit toward annual leave accrual based on prior work or military service experience; approval is required before appointment and is not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed