Administrative Support Assistant

Foundation Health, LLC•Fairbanks, AK

1d•Onsite

About The Position

This position provides routine secretarial/clerical support for a department or several departments. The incumbent uses standing instructions to complete their tasks. Unusual situations require supervisor involvement.

Requirements

High school diploma/GED or equivalent working knowledge or equivalent and one year clerical support experience.
Strong communication and human relations skills are necessary.
Knowledge of office practices and procedures.
Ability to perform basic mathematical calculations.
Familiarity of a personal computer and spreadsheet and word processing software.
Ability to type or word process with speed and accuracy.
Good organizational skills are essential to handle multiple tasks in a timely and effective manner.

Nice To Haves

Additional related education and/or experience preferred.

Responsibilities

Performs data entry, such as indexing incoming faxes and scanning various documents into appropriate computer systems. May include producing/maintaining daily, weekly or monthly reports/lists ensuring accuracy and timeliness.
Maintains department equipment. Organizes departmental files, paperwork and/or documentation and ensures the confidentiality of those items.
May answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel in a timely, effective, and accurate manner. This may also include serving onsite visitors by greeting, welcoming, and directing them to the appropriate personnel in a professional and timely manner.
May perform other office and clerical support work including, but not limited to, maintaining/ordering office supplies, making copies, sending faxes, opening/distributing mail, maintaining menu boards and special events signage and/or other routine responsibilities.
Works cohesively with team members to ensure delivery of outstanding customer service, in a positive work environment, that supports the department's ongoing goals and objectives.
May assist and participate in system testing and support to increase effectiveness of new changes or modifications.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.