Administrative & Support Assistant

Windrose Surveying & Land Services LLC • Houston, TX

8d • Onsite

About The Position

Exacta, doing business as WINDROSE, provides residential and commercial land surveying services. The Administrative Assistant supports the Commercial Land Surveying Department by coordinating customer inquiries with the appropriate departments, entering and reporting sales data, and providing positive client interactions. The position reports to the VP and is performed in an office setting with moderate noise levels. The team member reports to the Houston, Texas office (77041). The schedule is Monday through Friday, 7 a.m. to 4 p.m., with some weekends required during seasonal months.

Requirements

• High school diploma or GED required.
• At least 1 year of successful job-related administrative experience.
• Communicate and respond to questions professionally and knowledgeably, with a focus on business outcomes.
• Be an assertive problem-solver and action-oriented team player with a positive, flexible, do-whatever-it-takes attitude; remain poised under pressure and committed to client service.
• Balance workload demands and exceed client expectations.
• Proficiently and independently use job-related software, e-technology, and cloud-based solutions.
• A valid driver’s license and appropriate automobile insurance may be required.

Nice To Haves

• Associate or technical degree or higher preferred.

Responsibilities

• Answer, screen, or forward calls; provide information, take messages, and schedule appointments.
• Provide a positive, friendly client experience and greet visitors, determine the purpose of their visit, and direct or escort them to destinations.
• Complete daily data entry, including client account setup, proposal entry, order creation, order maintenance, and cancellations.
• Collect, sort, distribute, and prepare mail, messages, and courier deliveries.
• File and maintain records.
• Prepare memos, correspondence, and other documents.
• Follow WLS policies, procedures, and work directives.
• Resolve internal and external customer issues promptly and professionally.
• Build and maintain effective working relationships with employees, managers, clients, and other parties connected to Windrose’s services and business.
• Perform assigned duties safely, ethically, and professionally to meet business needs.

Benefits

• Competitive salary and pay.
• Medical, dental, and vision insurance.
• Company-sponsored life and disability insurance.
• Voluntary accident, critical illness, life, and short- and long-term disability benefits.
• Health Savings Account.
• 401(k) with company match.
• Paid holidays.
• Paid time off.
• Childbirth recovery leave.
• Career advancement opportunities and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED