Administrative Assistant

The Canada Life Assurance CompanyWinnipeg, MB
Hybrid

About The Position

The Administrative Support Assistant is within our Central Intake Team in Winnipeg and will be responsible for setting up claims from our Disability Management Services Offices (DMSO).

Requirements

  • Ability to work well independently with little supervision and as part of a team
  • Well developed organizational and time management skills
  • Ability to work in a fast-paced environment with changing priorities
  • Attention to detail
  • Critical thinking
  • Strong typing and data entry skills
  • Proficient user in MS Office including Outlook, Word, Excel
  • Well-developed problem-solving skills
  • Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

Responsibilities

  • Accurately and efficiently enter data from claims forms into Canada Life disability system
  • Determine claimants coverage type and set up short term and long term disability claims
  • Setting up claimants using mainframe
  • Ensure disability forms are routed to the correct team or staff member
  • Working with Intake Coordinators and DMSO staff to ensure client specific needs are met
  • Assist with other support functions as required

Benefits

  • Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
  • Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
  • Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
  • Financial Security: Company-matching pension plan, share ownership program and additional investment options.
  • Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
  • Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
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