Administrative Support Assistant 3
About The Position
The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic professional to join our regulatory department and serve as a Administrative Support Assistant 3 within our Building and Construction Division. DIAL's mission is to Achieve Compliance Through Education, Regulation, and Due Process for a Safe and Healthy Iowa. DIAL comprises eight core operational divisions. The Administrative Support Assistant 3 in the Building and Construction division will work under the supervision of the Bureau Chief at our central office near Valley Junction in Des Moines, Iowa. This role will be in the Environmental Health and Contractor Bureau to support the Contractor Registration program.
Requirements
- Working proficiency with Microsoft Office products.
- Possesses a high level of organization skills.
- Experience with developing and providing training material for staff.
- Displays high standards of professional conduct.
- Detail-oriented and is highly responsive to colleagues and stakeholders.
- Vision to move programs and processes to a new efficient licensing platform.
- Two years of full-time work experience in general office, clerical, data entry/processing, or related work.
- A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
- Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.
- Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.
Responsibilities
- Provide customer assistance for permits, certifications, licensees and public.
- Support the department strategic communications plan.
- Develop outreach and communications social media strategies and content.
- Communication with professional boards.
- Writing, designing, and editing program manuals, public information, websites, and reports, etc.
- Utilizing metrics in the preparation of strategic recommendations.
Benefits
- Excellent health, dental, life and vision insurance.
- Teleworking options after the first six months.
- Generous paid time off, including vacation, paid holidays, and sick leave accrual.
- Opportunities for professional development.
- Flexible Spending Accounts for medical and dependent care.
- Iowa Public Employee Retirement System (IPERS) Retirement Package.
- Optional 401A plan with employer contribution.
- Retirement Investors Club (Employer Sponsored Retirement Plan).
- Employee Assistance Program for support when you need it most.
- Access to an on-site employee fitness center
- Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
