Administrative Support Assistant 3
About The Position
The Administrative Support Assistant 3 (ASA 3) works at the Fairfield Office in District 8 and provides moderately complex administrative and clerical support to help operations run efficiently and accurately across departments. The role is responsible for clerical duties for Jefferson, Washington, and Van Buren Counties; entering and validating data; managing communications and mail; preparing and proofreading documents; maintaining physical and digital records; and assisting with office supply orders. The position also supports internal teams by providing timely information, handling sensitive data discreetly, and helping improve operational workflows. The work supports the Iowa Department of Corrections’ public safety and community rehabilitation mission.
Requirements
- Meet at least one of the following minimum qualification requirements: two years of full-time work experience in general office, clerical, data entry/processing, or related work; a total of two years of education and/or such full-time experience, with 30 semester hours of accredited college or university coursework in any field equaling one year of full-time experience; or current, continuous experience in the state executive branch including six months of full-time work as an Administrative Support Assistant 2 or 18 months of full-time work as an Administrative Support Assistant 1.
- Strong attention to detail and organizational skills, with the ability to multitask.
- Effective written and verbal communication skills.
- Familiarity with Microsoft Office, data entry, and modern office systems.
- Customer service mindset and team-first attitude.
- Ability to handle confidential information professionally.
Responsibilities
- Perform clerical duties for Jefferson, Washington, and Van Buren Counties.
- Enter and validate data in databases and internal systems.
- Manage communications and mail flow.
- Prepare, proofread, and format reports, correspondence, and official documents.
- Support document management in physical and digital filing systems.
- Assist with ordering office supplies.
- Provide timely information to internal teams.
- Handle sensitive data with discretion.
- Help improve operational workflows.
Benefits
- Health, dental, and vision plans.
- Retirement plans.
- Paid holidays and generous leave policies.
- Opportunities for growth and career advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
