Administrative Support Analyst - VA - (REMOTE)

eXp World Holdings, Inc.•VA, VA

22d•Remote

About The Position

This role provides essential administrative and operational support within the company, focusing on agent onboarding, compliance, and communication. The Administrative Support Analyst will ensure the company maintains good standing with various entities, coordinate new agent applications and transfers, and support the Brokerage Operations team. This position acts as a key liaison between the company, agents, MLS boards, and other external parties, while also managing internal compliance and communication efforts.

Requirements

High School Diploma/GED required
2+ years of experience in administration and/or operations
Strong ability to multitask
Excellent verbal and written communication skills
Strong knowledge of Microsoft Office/Google Suite

Nice To Haves

BA/BS in business administration or related field preferred
Experience in the real estate industry strongly preferred

Responsibilities

Ensure eXp maintains good standing.
Coordinate the joining of new MLSs as needed.
Approve all new agent applications that are not auto-vetted/set up mentorships as needed.
Approve/Sign all transfer documentation for agents.
Works closely with Agent Experience for Broker questions.
Provides support to the Designated Managing Broker and Managing Broker Team.
Assist with Agent and State Trello Boards.
Manages Agent Approval.
Manages Agent Invitation Acceptance.
Coordinate with Broker Primary Board to maintain Agent compliance.
Manage State Calendar.
Assists with management of Local Board Associations.
Auditing.
Invoicing.
Compliance.
Assists Broker with generating and distributing communications to Agents.
Administrator of State social media groups.
Liaison to MLS Boards, Non-eXp Brokerages, Agents, Vendors.
Special Projects as directed by Brokerage Operations.